Mental health services available to students

Alisa Wylie made this Freedom of Information request to University of Dundee as part of a batch sent to 16 authorities

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In 2016-2017, how many students accessed mental welfare counselling services and how long did it take for them to access these services after raising an issue? Are there any reports or statistics that indicate how effective the counselling services have been for students struggling with their mental health?
Yours faithfully,
Alisa Wylie

FreedomOfInformation, University of Dundee

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Kind regards,

Alan Bell

Head of Information Governance

University of Dundee

Dundee DD1 4HN

The University of Dundee is a registered Scottish Charity, No: SC015096

FreedomOfInformation, University of Dundee

Dear Ms Wylie,

Thank you for your request for information from the University of Dundee. Colleagues provide answers to your questions below.

1. In 2016-2017, how many students accessed mental welfare counselling services?

Counselling Services (students attending an initial counselling assessment)
16/17 – 798

Disability Services (students disclosing mental health difficulties)
16/17 – 292

Health Services (seen by Mental Health Nurse and/or Medical Adviser)
16/17 – 72

2. How long did it take for them to access these services after raising an issue?

Counselling Services (average waiting times to Initial assessment)
16/17 – 5.8 days

Health Services
For Mental Health Nurse - average wait time 4-6 weeks at beginning of academic session increasing to an average of 12 weeks by the end of the session.
For Medical Adviser – average wait time 24 – 48 hours

Disability Services
Average wait time c.4 weeks during peak times (Sep/Oct). c.2 weeks at other times.

3. Are there any reports or statistics that indicate how effective the counselling services have been for students struggling with their mental health?

Feedback received by services.

Counselling Services 16/17
To what extent would say counselling:

Has helped you stay at college/university?
Not at all – 2%
To a limited extent – 6%
One of many factors – 23%
Important factor – 32%
Significant factor – 13%
Not an issue – 24%

Has helped you do better in academic work?
Not at all – 4%
To a limited extent – 6%
One of many factors – 22%
Important factor – 40%
Significant factor – 15%
Not an issue – 13%

Has improved your overall experience of university?
Not at all – 3%
To a limited extent – 6%
One of many factors – 18%
Important factor – 48%
Significant factor – 21%
Not an issue – 4%

Has helped you develop skills for future employment?
Not at all – 3%
To a limited extent – 9%
One of many factors – 22%
Important factor – 29%
Significant factor – 35%
Not an issue – 2%

Health Services 16/17:
88.9% of respondents reported input as very useful, 11% reported it as useful, with 0% reporting it of no use.

I trust that this information is helpful. Please feel free to contact me if I can be of further assistance.

Kind regards,

Alan

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In 2016-2017, how many students accessed mental welfare counselling services and how long did it take for them to access these services after raising an issue? Are there any reports or statistics that indicate how effective the counselling services have been for students struggling with their mental health?
Yours faithfully,
Alisa Wylie

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The University of Dundee is a registered Scottish Charity, No: SC015096