Mental health services available to students

Alisa Wylie made this Freedom of Information request to University of Aberdeen as part of a batch sent to 16 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

In 2016-2017, how many students accessed mental welfare counselling services and how long did it take for them to access these services after raising an issue? Are there any reports or statistics that indicate how effective the counselling services have been for students struggling with their mental health?
Yours faithfully,
Alisa Wylie

Foi, University of Aberdeen

Dear Ms Wylie

I refer to your email of 19 May 2018 and, on behalf of the University, I acknowledge receipt and confirm that your request is being dealt with in terms of the Freedom of Information (Scotland) Act 2002. In terms of the Act, a reply will be sent to you within 20 working days.

Yours sincerely,
Iain Gray

University Data Protection Officer
University of Aberdeen

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Foi, University of Aberdeen

Dear Ms Wylie

FREEDOM OF INFORMATION REQUEST FOI 2018-178

I refer to your email of 19 May 2018 requesting information relating to mental health services at the University of Aberdeen.

Your request has now been considered under the Freedom of Information (Scotland) Act 2002, ‘the Act’.

The number of students that have had at least one appointment with the University Counselling Service in the academic year 2016/17 was 820.

The average waiting time between a request for appointment with the Counselling Service and the face-to-face assessment with a member of staff in 2016/17 was 3.9 days.

We do not have any reports or statistics that rates the effectiveness of the Counselling Service. Please accept this message as a notice in terms of section 17(1) of the Act that the University does not hold information relevant to your question.

Should you be dissatisfied with this response, you have the right under the Act to request a review. A request for review must be made within 40 working days of the date of this reply. It must include your name and address for correspondence and specify the request for information and the grounds for dissatisfaction with the decision. Please send your request for review to our mailbox, [University of Aberdeen request email].

If you are unhappy with the outcome of the University’s internal review, you have the right to appeal to the Scottish Information Commissioner within six months of the date of receipt of the University’s review notice. Details on how to make an appeal to the Commissioner are available at www.itspublicknowledge.info/Appeal. Should you remain dissatisfied with the Commissioner’s decision, you have a right of appeal to the Court of Session on a point of law.

Yours sincerely,
Iain Gray

University Data Protection Officer
University of Aberdeen

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