In 2016-2017, how many students accessed mental welfare counselling services and how long did it take for them to access these services after raising an issue? Are there any reports or statistics that indicate how effective the counselling services have been for students struggling with their mental health?
Ref: GSA FoI 17_18 
Thank you for your Freedom of Information request, which was received by the Glasgow School of Art on 19 May 2018.
We will respond to your request as soon as possible, and no later than 15 June 2018, pending any clarification we may need to seek from you.
Policy and Governance Officer
Phone: 0141 353 4429 (ext.4429)
Our Ref: Freedom of Information Request GSA FOI 17_18 
Thank you for your Freedom of Information request, which was received by
the Glasgow School of Art on 19 May 2018
The response below/attached was received from the Head of Student Support
In 2016-2017, how many students accessed mental welfare counselling
services and how long did it take for them to access these services after
raising an issue? Are there any reports or statistics that indicate how
effective the counselling services have been for students struggling with
their mental health?
262 students were seen by the GSA Counselling Service in 2016/17. The
average waiting time from referral to appointment was less than one week.
There are no clinical outcome reports available. However in 2016/17 29% of
students that used the service responded to a request for feedback on
their experience. 97% would recommend the service to a friend, 86% felt
that the work they had undertaken with the service had helped them to do
better with their studies, 94% felt that the work had helped them in their
life as a whole.
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