Mental health services available to students

Alisa Wylie made this Freedom of Information request to Heriot-Watt University as part of a batch sent to 16 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

In 2016-2017, how many students accessed mental welfare counselling services and how long did it take for them to access these services after raising an issue? Are there any reports or statistics that indicate how effective the counselling services have been for students struggling with their mental health?
Yours faithfully,
Alisa Wylie

Freedom Of Information,, Heriot-Watt University

Dear Applicant

 

Freedom of Information (Scotland) Act 2002 (the "Act")

 

Thank you for your email. We acknowledge your request. As we are currently
experiencing a high volume of information requests, we look to respond
within the statutory deadline, taking into account any Scottish Bank
Holidays.

 

As a Scottish Public Authority, we will be processing your request through
the Freedom of Information (Scotland) Act 2002, the details of which can
be found at the link below.

 

Please visit the pages below to see if the information you require is in
the public domain.

 

[1]https://www.hw.ac.uk/

 

[2]https://www.hw.ac.uk/services/heritage-i...

 

Scottish Information Commissioner Guidelines

 

Further information about timescales for responding to requests for
information and your rights under the Act can be found on the Scottish
Information Commissioner's website:

 

[3]http://www.itspublicknowledge.info/YourR...

 

or by contacting the Scottish Information Commissioner's Office at the
following address:

 

Scottish Information Commissioner,

Kinburn Castle,

Doubledykes Road, St Andrews,

Fife KY16 9DS

Telephone: 01334 464610

Fax: 01334 464611

E-mail: [4][email address]

Website: [5]www.itspublicknowledge.info

 

FOISA Team

Heriot-Watt University

Governance and Legal Services

Edinburgh Campus

Riccarton

Edinburgh EH14 4AS

 

 

 

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Freedom Of Information,, Heriot-Watt University

2 Attachments

Dear applicant

 

Thank you for your information request regarding students with mental
ill-health.  Your request has been handled under Scottish legislation: the
Freedom of Information (Scotland) Act 2002.  Firstly our apologies for the
delay in responding but we are experiencing a high volume of information
requests.  We hope this has not inconvenienced you.

 

Please see the enclosed Facts and Figures which were developed in order to
minimise the impact of the increasingly large number of FOISA requests on
our Student Wellbeing service. The information is presented in the manner
in which we report and a more detailed breakdown would mean that staff and
counsellors would have to look through their files and this would impact
on the service being provided to our students presenting with mental
ill-health. We hope you find enclosed useful. The Facts and figures also
provides you with details of initiatives which our University is taking in
order to enhance the effectiveness of our students mental ill-health.
Please also visit our website for more details about how we support the
wellbeing of our students.

 

Your right to seek review of our decision

 

If you are not satisfied with our response or our reasoning set-out above,
you have forty working days from today in which to request a review of our
decision. Any request should be put in writing and should be sent to Ann
Jones, Head of Heritage and Information Governance, at the address
detailed at the bottom of this email. The request should:

 

(a) detail your request for a review of our decision to be undertaken;

 

(b) describe the nature of your original request; and

 

(c) explain the reasons why you are dissatisfied with our response.

 

If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request
properly.

 

Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page at:

 

http://www.itspublicknowledge.info/YourR...

 

or by contacting the Scottish Information Commissioner's Office at the
following address:

 

Scottish Information Commissioner,

Kinburn Castle,

Doubledykes Road,

St Andrews,

Fife KY16 9DS

Telephone: 01334 464610

Fax: 01334 464611

E-mail: [email address]

Website:
http://www.itspublicknowledge.info/home/...

 

Contact us

 

Finally, should you wish to discuss the contents of this email, please do
not hesitate to contacting us via [1][Heriot-Watt University request email]

 

 

FOISA Team

Heriot-Watt University

Governance and Legal Services

Edinburgh Campus

Riccarton

Edinburgh EH14 4AS

 

[2]E-mail Signature - HWU - YoftheSea - IYOTY

 

 

 

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