Mental Health Services

katie made this Freedom of Information request to University of Huddersfield

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Hello University of Huddersfield,

I am writing to you under the Freedom of Information Act 2000 to request the following information from the University of Huddersfield.

I am looking to examine the current provision of mental health services at the university in the last 5 years.

These are data and information relating to:

1. How many students have sought help through mental health services in the last 5 years
2. How many students have left University, suspended or postponed their studies due to mental health issues in the last 5 years
3. Number of full time or part time employees who have certification or have mental health first aid training.

Please provide the information in the form Excel format

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.

If you have any queries please don’t hesitate to contact me via email or phone and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,
Katie Rushworth

Freedom of Information requests, University of Huddersfield

Thank you for your email.


If your enquiry is a request for information under the Freedom of
Information Act 2000 or the Environmental Regulations 2004, you will
receive the information requested within the statutory timescale of 20
working days, as defined by the Act, subject to the information not being
exempt. Please note that if the information you request contains reference
to a third party then they may be consulted prior to a decision being
taken on whether or not to release the information to you.


If the request relates to your own personal data under the Data Protection
Act 2018, please email [1][email address]


For any other enquiry, please visit the University’s contact pages to help
you redirect your email: [2]


Yours sincerely,


The Information Governance Officer

University of Huddersfield inspiring global professionals.

This transmission is confidential and may be legally privileged. If you
receive it in error, please notify us immediately by e-mail and remove it
from your system. If the content of this e-mail does not relate to the
business of the University of Huddersfield, then we do not endorse it and
will accept no liability.


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1. mailto:[email address]

Freedom of Information requests, University of Huddersfield

Good afternoon,


Our response to your request for information dated 8 October 2020 is
provided below.


Please note that the University changed its system for recording use of
its mental health services in academic year 2016/17. Therefore, to provide
you with the number of students who have sought help through our mental
health services for academic years 2016/17 and 2015/16, we would have to
review a large number of student records of those who accessed the
Wellbeing services and extract the number of students who accessed the
services for mental health purposes. Section 12(1) of the Freedom of
Information Act makes provision for public authorities to refuse requests
for information where the cost of dealing with them would exceed the
appropriate limit set by The Freedom of Information and Data Protection
(Appropriate Limit and Fees) Regulations 2004 (Statutory Instrument 2004
No. 3244).  For higher education bodies this limit is set at £450, which
represents the estimated cost of one person spending 18 hours in
determining whether the University holds the information, locating,
retrieving and extracting the information.  We are unable to estimate
exactly how long it would take to determine appropriate material, locate,
retrieve and extract the information requested, however, this is likely to
be well in excess of 18 hours.  Therefore, under Section 12(1) your
request will not be processed further.


In line with our duty to provide advice and assistance under Section 16 of
the Act, please note that we are able to extract number of students that
accessed mental health support from 2017/18 onwards .You may therefore
wish to consider reforming or narrowing your request so that we can assist
you within the cost limit. Please note that a narrower request of this
kind would be considered as a new request. Please note that for question
2, the University does not record the reason for students suspending their
students by exact medical reasons; we can therefore only provide you with
the data for students who withdrew from their studies due to health
reasons, which includes both physical and mental health reasons.


If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within 40 working days from the date of our response to your
original request and should be addressed to the University Secretary,
University of Huddersfield, Queensgate, Huddersfield HD1 3DH or by email
to [1][University of Huddersfield request email].


Please note that all copyright in this response belongs to the University
of Huddersfield; you are not permitted to publish, reproduce, copy or
otherwise use this response, except as permitted by the Copyright, Designs
and Patents Act 1988.


Further information about the Freedom of Information Act can be obtained
from the Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF, [2]


Yours sincerely


Esha Goswami

Information Governance Officer

University of Huddersfield




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