Dear Applicant
This is to acknowledge receipt of your recent request for information from
the University under the Freedom of Information (Scotland) Act 2002, it is
being dealt with and you will hear from us shortly.
 
Please note that all subsequent correspondence with the University should
be emailed to [1][RGU request email] as this mailbox is monitored in my absence.
 
Kind regards
Kim Watson
Administrator (Mon-Fri 9-12noon) | Strategy, Planning & Policy | Robert
Gordon University | SB39| Garthdee House Annex | Garthdee Road | Aberdeen
| AB10 7QB
 
T:01224 262000 | E: [2][email address]
 
 
 
 
 
 
 
  ________________________________  
Robert Gordon University has been awarded a TEF Gold award for the quality
of its undergraduate teaching and learning, placing it in the top 20% of
Universities in the UK

Robert Gordon University, a Scottish charity registered under charity
number SC 013781.

This e-mail and any attachment is for authorised use by the intended
recipient(s) only. It may contain proprietary material, confidential
information and/or be subject to legal privilege. It should not be copied,
disclosed to, retained or used by, any other party. If you are not an
intended recipient then please promptly delete this e-mail and any
attachment and all copies and inform the sender. Please note that any
views or opinions presented in this email are solely those of the author
and do not necessarily represent those of Robert Gordon University. Thank
you.

References

Visible links
1. mailto:[RGU request email]
2. mailto:[email address]

 
 
Dear Hana
 
F (05/11) 151019-1 Mental Health First Aid Training- Help required.
Please find in Blue below the University's response to your recent request
for information under the Freedom of Information (Scotland) Act 2002.
You will find that the University’s response to your information request
is in the form of a PDF (Portable Document Format) file or files attached
to this email. The PDF file format is used for electronic distribution
because it preserves the look and feel of the original document complete
with fonts, colours, images, and layout. To open a PDF file you can
download a free program called Adobe Acrobat Reader and install it onto
your computer by clicking on the following link:
[1]http://www.adobe.co.uk/products/acrobat/...
 
Information Requested:
 
 
I trust that this provides the information you require, however, if you
are dissatisfied with the University’s handling of your request for
information under the Act, you have 40 days from the date of our response
to request a formal review of our decision.  However, you are encouraged
to contact me in the first instance, to determine if I can resolve your
concerns informally as this may lead to a quicker resolution of your
complaint than a formal appeal. 
 
If you remain dissatisfied after contacting me, you may ask for an
Internal review of the University’s handling of your request. All
complaints regarding requests for information will be handled in
accordance with this procedure, and should be put in writing and sent to
the address below.
 
The request should:
 
(a) detail your request for a review of our decision to be undertaken;
 
(b) describe the nature of your original request; and
 
(c) explain the reasons why you are dissatisfied with our response. 
 
Email [2][RGU request email].
 
If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request
properly. 
 
Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page at:
 
[3]http://www.itspublicknowledge.info/faqs.... or by contacting the
Scottish Information Commissioner's Office at the following address:
 
 
Scottish Information Commissioner, 
Kinburn Castle, 
Doubledykes Road, St Andrews, 
Fife KY16 9DS 
 
Telephone: 01334 464610 
Fax: 01334 464611 
E-mail: [4][email address]
Website: [5]www.itspublicknowledge.info
 
This concludes the University’s response to your enquiry.
 
Yours sincerely
 
 
Robert Gordon University
Garthdee House Annexe
Garthdee Road
Aberdeen
AB10 7QB
 
 
 
  ________________________________  
Robert Gordon University has been awarded a TEF Gold award for the quality
of its undergraduate teaching and learning, placing it in the top 20% of
Universities in the UK

Robert Gordon University, a Scottish charity registered under charity
number SC 013781.

This e-mail and any attachment is for authorised use by the intended
recipient(s) only. It may contain proprietary material, confidential
information and/or be subject to legal privilege. It should not be copied,
disclosed to, retained or used by, any other party. If you are not an
intended recipient then please promptly delete this e-mail and any
attachment and all copies and inform the sender. Please note that any
views or opinions presented in this email are solely those of the author
and do not necessarily represent those of Robert Gordon University. Thank
you.

References

Visible links
1. http://www.adobe.co.uk/products/acrobat/...
2. mailto:[RGU request email]
3. http://www.itspublicknowledge.info/faqs....
4. mailto:[email address]
5. http://www.itspublicknowledge.info/