I am writing to you under the Freedom of Information Act 2000 to request the following information in regards to the mental heath resources at your university.
1. How many support service staff have been employed with a mental health remit (e.g. counselling, wellbeing) in each of the last 5 academic years. If a breakdown is not available for mental health staff, please provide a total for the closest possible category.
2. Budget for mental health support for each of the last 5 academic years, and where possible a breakdown on how that money is allocated, e.g. staff, marketing, equipment etc.
3. Number of students seeking mental health support in each of the last 5 academic years.
4. Average waiting time for mental health support in each of the last 5 academic years.
5. Any internal reports or reviews relating to mental health provision over the last 5 years.
Please provide the above information digitally, preferably in the form of an excel spreadsheet.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under your Section 16 obligations, as to how I can refine my request to be included in the scope of the Act.
In any case, if you can identify ways that my request could be refined please provide further advice and assistance to indicate this.
I look forward to your response within 20 working days, as stipulated by the Act.
If you have any queries please don’t hesitate to contact me and I will be happy to clarify what I am asking for.
Thank you for emailing UAL’s Freedom of Information inbox. We have
received your message, and if you are making a new Freedom of Information
or Environmental Information Regulations request we will send a response
within 20 working days.
We will store your name and contact details within UAL in order to process
your request in accordance with our legal obligation, and retain this
information for three years after your request has been dealt with. We
will not share your personal details with other parts of the University
but will publish details of your request and response on our website,
minus any information that might identify you.
UAL’s privacy information can be found here.
Please find attached our response to your Freedom of Information request.
Freedom of Information complaints procedure
UAL is committed to making information available under the Freedom of
Information Act 2000 (FOIA) and to ensuring that the service it provides
for those wishing to gain access to information is simple, efficient and
If you feel the service you have received does not meet these aims or your
expectations please write, giving details of your complaint, to:
Data Protection Officer,
University of the Arts London
272 High Holborn
Your complaint will be fully investigated and treated confidentially. If
your complaint is about a response to a request for information, it will
be dealt with by an officer who was not involved in the original decision.
A full investigation and any decision will be made and conveyed to you
within 20 working days. If we are unable to deal with your complaint
within this time, we will inform you and let you know the reason for the
If your complaint is upheld you will be notified of what action will be
taken. If it is a request for information, the information will be
provided to you. If the complaint is not upheld you will be given a reason
for the decision.
If we do not deal with your complaint to your satisfaction, you are
entitled to refer your complaint to:
The Information Commissioner’s Office,
Tel: 0303 123 1113 (local rate)
Tel: 01625 545 745 if you prefer to use a national rate number
FOI and DP Co-ordinator
University of the Arts London | 272 High Holborn |London |WC1V 7EY|
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