Meeting the requirements of the Freedom of Information Act 2000

Currently waiting for a response from Westminster City Council, they must respond promptly and normally no later than (details).

Alastair Lindsay

Dear Westminster City Council,

Please could you advise me of the performance of the Council in responding to FOI requests over the last 12 months, broken down by individual months if possible. I would like the following questions to be addressed:

How many requests the council receives each month - and if possible, what classification they fall into e.g. parking, adult social care etc.
What the average time to acknowledge the request is
What the average time to provide a full response to the request is
In what percentage of cases is more time asked for
What percentage are not responded to within the statutory 20 working days
How many requests for internal review are requested each month

I am trying to form a picture of the Council's FOI response record and additionally would like to understand if any specific request types breach the statutory requirements more than others.

I am sure that general FOI performance must be reported within the Council so I would be happy to receive any recent FOI monitoring reports that exist also.

Yours faithfully,

Alastair Lindsay

Westminster City Council

Information request
Our reference: 7310933

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Dear Mr Lindsay
 
Thank you for contacting Westminster City Council's Information Management
Team. 

Your query will be allocated for response, and someone will contact you
within 5 working days to confirm the details of your request and whether
it is subject to a fee. 

Please see the Westminster City Council website for further information on
Data Protection policies
- [1]http://www.westminster.gov.uk/services/c...

Kindest regards, 
 
Information Management Team
Westminster City Council
5 Strand
London
WC2N 5HR
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.

References

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1. http://www.westminster.gov.uk/services/c...

Westminster City Council

Information request
Our reference: 7310933

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Dear Mr Lindsay,
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 30 April
2018.
 
Request summary
Dear Westminster City Council,
Please could you advise me of the performance of the Council in responding
to FOI requests over the last 12 months, broken down by individual months
if possible. I would like the following questions to be addressed:
How many requests the council receives each month - and if possible, what
classification they fall into e.g. parking, adult social care etc.
What the average time to acknowledge the request is
What the average time to provide a full response to the request is
In what percentage of cases is more time asked for
What percentage are not responded to within the statutory 20 working days
How many requests for internal review are requested each month
I am trying to form a picture of the Council's FOI response record and
additionally would like to understand if any specific request types breach
the statutory requirements more than others.
I am sure that general FOI performance must be reported within the Council
so I would be happy to receive any recent FOI monitoring reports that
exist also.
Yours faithfully,
Alastair Lindsay
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We are dealing with your request under the Freedom of Information Act 2000
and we aim to send a response by 30 May 2018.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely,
 
 
Westminster City Council
Email: [1][Westminster City Council request email]
Web: [2]www.westminster.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.

References

Visible links
1. mailto:[Westminster City Council request email]
2. file:///tmp/www.westminster.gov.uk

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