Meeting room system information

Steve Roberts made this Freedom of Information request to Copeland Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Copeland Borough Council,

Do you use a computer based system at the council to manage your meeting rooms and their bookings both internally and externally if applicable.
If you do can you please tell me what system / provider you are currently using, is it a in house system or bought?
If not, how do you manage them, is it paper based, or spreadsheet based?
If bought what is the term of the contract you took out with the provider?
What are the total yearly costs for using said system?
If you have a system in place how many staff administer the system?

Yours faithfully,

Steve Roberts

info@copeland.gov.uk, Copeland Borough Council

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Hello [FOI #559790 email],

Thank you for your email. We have received your message and it is being
handled by one of our Customer Service Officers. Please expect a reply
shortly.

 

Thank you.

 

Copeland Borough Council, Market Hall, Market Place, Whitehaven, CA28 7JG.
Tel: 01946 598300. Fax: 01946 598303. [5]www.copeland.gov.uk,
[6][Copeland Borough Council request email] 

Working to improve lives, communities and the prosperity of Copeland

 

[7]Description: Description: Description: Description: Description:
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Working to improve lives, communities and the prosperity of Copeland

 

 

 

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Copeland Borough Council

1 Attachment

Dear Steve,
 
Thank you for your Freedom of Information Request.  Your request for
information has been forwarded on to our Freedom of Information Officer,
who will respond to your request as soon as possible, and not later than
20 days after receiving your request.
 
Yours sincerely,
 
Caitlin Frew
Customer Services Officer
 
Tel: 01946 598300
Email: [1][Copeland Borough Council request email]
Website: [2]www.copeland.gov.uk
Copeland Borough Council, Market Hall, Market Place, Whitehaven, Cumbria,
CA28 7JG. Tel: 01946 598300. Fax: 01946 598303. [3]www.copeland.gov.uk,
[4][Copeland Borough Council request email]
 

 
Working to improve lives, communities and the prosperity of Copeland
 


--------------------------------------------------------------------------

From: Steve Roberts <[FOI #559790 email]>
Date: Monday, 11 March 2019, 15:55:42
To: FOI requests at Copeland Borough Council <[Copeland Borough Council request email]>
Subject: Freedom of Information request - Meeting room system information
Dear Copeland Borough Council,

Do you use a computer based system at the council to manage your meeting
rooms and their bookings both internally and externally if applicable.
If you do can you please tell me what system / provider you are currently
using, is it a in house system or bought?
If not, how do you manage them, is it paper based, or spreadsheet based?
If bought what is the term of the contract you took out with the provider?
What are the total yearly costs for using said system?
If you have a system in place how many staff administer the system?

Yours faithfully,

Steve Roberts

-------------------------------------------------------------------

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[FOI #559790 email]

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show quoted sections

Clifford Walker, Copeland Borough Council

1 Attachment

Dear Mr Roberts,

 

Thank you for your request for information regarding Meeting room system
information

 

I can advise that the information requested is as follows:

 

Copeland Borough Council currently uses the Windows 365 calendar system
for all meeting room bookings and requests.

 

I hope this is the information you require, but do not hesitate to contact
me if you wish to clarify anything further.

 

The Council makes every effort to make sure that the services it provides
are as efficient and effective as possible, and this includes any requests
under the Freedom of Information Act.

 

If you believe that your request has not been dealt with satisfactorily
you should follow the Council’s complaints procedure.

 

If you have followed the complaints procedure and are still not happy with
how your request has been dealt with you may also contact the:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Enquiry/Information Line: 01625 545 745

For more information: [1]https://ico.org.uk/

 

Yours sincerely

 

 

 

Cliff Walker

Information Governance and Data Protection Officer

Copeland Borough Council

 

Tel: 01946 59 8529

Email: [2][email address]

 

Copeland Borough Council, The Copeland Centre, Catherine Street,
Whitehaven, Cumbria, CA28 7SJ. Tel: 01946 598300. Fax: 01946 598303.
[3]www.copeland.gov.uk, [4][Copeland Borough Council request email]

[5]Description: cid:image001.png@01CE1E6D.7E7E5480

Working to improve lives, communities and the prosperity of Copeland

 

 



--------------------------------------------------------------------------

From: Steve Roberts <[6][FOI #559790 email]>
Date: Monday, 11 March 2019, 15:55:42
To: FOI requests at Copeland Borough Council <[7][Copeland Borough Council request email]>
Subject: Freedom of Information request - Meeting room system information

Dear Copeland Borough Council,

Do you use a computer based system at the council to manage your meeting
rooms and their bookings both internally and externally if applicable.
If you do can you please tell me what system / provider you are currently
using, is it a in house system or bought?
If not, how do you manage them, is it paper based, or spreadsheet based?
If bought what is the term of the contract you took out with the provider?
What are the total yearly costs for using said system?
If you have a system in place how many staff administer the system?

Yours faithfully,

Steve Roberts

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[8][FOI #559790 email]

Is [9][Copeland Borough Council request email] the wrong address for Freedom of Information
requests to Copeland Borough Council? If so, please contact us using this
form:
[10]https://emea01.safelinks.protection.outl...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[11]https://emea01.safelinks.protection.outl...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[12]https://emea01.safelinks.protection.outl...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections