Dear Medway Council,

Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

If you require any further information or clarification, please do not hesitate to get in touch.

Yours faithfully,

Jamie Dixon

freedom, Medway Council

Dear Customer,

Thank you for contacting Medway Council. Please quote the above reference number in all correspondence regarding this matter. This response is to acknowledge your email has been received. If this is an initial request for information under the Freedom of Information Act 2000 or Environmental Information Regulations 2004, you can expect to receive a response within 20 working days.

Please be advised that we are doing our very best to respond to requests within timescales, however, in the current climate, requests may be delayed due to staff shortages or deployment of staff to critical services. The ICO have issued advice which can be found on their website at Thank you for your patience during this time.

If your email relates to a current request for information, your email will be forwarded to the relevant case officer.
Should your email be because you are dissatisfied with the way we have processed your request the Council has an internal review process and your email will be forwarded to the Information Governance Team for review, you should receive a response within 20 working days.

If you remain dissatisfied, you have the right to appeal to the Information Commissioners' Office (ICO)

Kind Regards

Shakira Dongo| Information Governance Officer | Business Support | Medway Council
01634 337247| Gun Wharf, Dock Road, Chatham, ME4 4TR

show quoted sections

mccarthy, reece, Medway Council

2 Attachments

Good Afternoon,


Please find attached response to MFOI-015364.


Kindest regards,


Reece McCarthy | Partnership Officer | Environmental Services | Medway

Gun Wharf, Dock Road, Chatham, ME4 4TR (SatNav ME4 4TX)

Tel: 01634 333004 | Twitter: [1]@medway_council | Facebook: [2]Medway


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