Medical reports - quality control

The request was partially successful.

Dear Department for Work and Pensions,

In response to a Parliamentary question from Kate Osamor concerning the auditing of medical examinations (UIN 88965), Tom Pursglove answered:

'Independent Audit is one of the department’s tools to measure quality for performance management purposes. It is a self-contained team comprising of experienced health professional assessors who review a sample of assessment reports on a monthly basis to determine their quality.'

https://questions-statements.parliament....

1. Please provide the number of assessment reports reviewed by the team in August 2022.

2. Please provide the name of the benefit claimed that each report concerned.

3. Please provide the geographical location of the claimants that each report reviewed related to.

4. Please provide details of how the reports were selected for review.

5. In 2017, you provided someone with the following two guides:

Integrated Quality Audit Desk Aid for the Healthcare Professional MED-IDAHCP01; and
Integrated Quality Audit System Process Guide MED-IQASPG01

https://www.whatdotheyknow.com/request/a...

6. Please provide the latest versions.

7. Please provide the assessment grade of each report reviewed.

Yours faithfully,

J Roberts

DWP freedom-of-information-requests, Department for Work and Pensions

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Dear J Roberts,

I am writing in response to your request for information, received 27th
November.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

FOI2022/95084

Thank you for your email of 13 December 2022 containing valuable s16 advice and assistance.

Please provide all of the information requested with the exception of Q3 (geographical location).

Yours faithfully,

J Roberts

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received by the DWP FOI mailbox.
 
If your email is a valid Freedom of Information request, as per Section 8
of the FOI Act 2000, you can normally expect a response within 20 working
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If you are not the intended recipient any disclosure, copying,
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J Roberts left an annotation ()

UIN 106417

Tom Pursglove answered a parliamentary question from Tanmanjeet Singh Dhesi:

'Providers work with the department to continuously improve assessment quality through a range of measures including audit procedures. We also measure the adequacy of HP training through customer satisfaction surveys undertaken by independent third parties. All providers have consistently exceeded their customer satisfaction targets of 90% for Personal Independence Payment and 92% for the Work Capability Assessment. '

https://questions-statements.parliament....

freedom-of-information-request@dwp.gov.uk,

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Dear J Roberts,

I am writing in response to your request for information, received 13th
December.

Yours sincerely,

DWP Central FoI Team

J Roberts left an annotation ()

This was the only information not provided:

'3. Please provide the geographical location of the claimants that each report reviewed related to.'

A narrower request might result in some useful information.

J Roberts left an annotation ()

Tom Pursglove answered this parliamentary question from Kate Osamor:

UIN 117740

'To ask the Secretary of State for Work and Pensions, what proportion of Personal Independence Payment assessments carried out by (a) Atos and (b) Capita were found to have been of an unacceptable standard in (i) 2019-20, (ii) 2020-21 and (iii) 2021-22.'

https://questions-statements.parliament....