Medical First Responders

Dear Mr Evans,
Thank you for your information request which we will process under the terms of the Freedom of Information Act 2000 and provide a response within 20 working days as stipulated by the Act.

An initial assessment of your request has shown that before we can progress your request we would like you clarify the queries below so that we can provide the most accurate response:

1) The average response time for such resources (differentiated by call category ie C1, C2, C3, C4 and where possible, also separating out priority/arrest codings eg 09E01, 06E01).
- Can you please confirm that you are seeking information about Medical First Responders and not Community First responders?
Also - what period of time do you require the information for e.g. the last 3 months or the last 3 years etc and can you specify if years, whether financial years (April to March) or calendar years (January to December)?

2) The response times for similar areas where such responders were unavailable.
- do you mean geographical areas or do you mean call categories?

If I do not receive the clarification within three months your request will be considered to have lapsed. (Under section 1(3) of the Freedom of Information Act, a public authority need not comply with a request unless any further information reasonably required to locate the information is supplied).

Thank you in anticipation

If you have any queries about this process, please do not hesitate to contact me.
Best wishes

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Dear Mr Evans,
Thank you for your clarification. We will continue to process your request and provide a response within the specified FOI Act 2000 timescales.

Best wishes

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Dear Mr Evans,

I am writing to you in regard to your recent FOI Request - FOI 21 185. Our team are working on providing your answer but would like to clarify the following.

On your second question, you have requested information about the response times for similar geographical areas. Are you seeking this information regarding other ambulance services? As we can only provide information about the geographical areas within EMAS.

If I do not receive the clarification within three months your request will be considered to have lapsed. (Under section 1(3) of the Freedom of Information Act, a public authority need not comply with a request unless any further information reasonably required to locate the information is supplied).

Kind Regards,
Ashleigh

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Dear Mr Evans,
Thank you for your clarification, we will continue to process your request.

Best wishes

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Dear Mr Evans,

Please be assured that we are processing your request and are endeavouring to respond within the statutory timescale.
We are currently experiencing a high work volume and this is causing some delays in providing responses to information requests.

I am writing to seek your agreement for an extension of up to 7 working days - should it become necessary - from the statutory deadline to supply a response to your request.

If I do not hear from you, I will assume that you are in agreement.

Thank you in anticipation,
Best wishes

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Dear Mr Evans,
Please find attached our response to your recent information request.
We apologise for the delays in providing information and for any resulting inconvenience.
Best wishes

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Dear Mr Evans,
Please find attached our response to your recent information request.

Best wishes

Mark Clutton
Information Governance Co-ordinator