Medical Agency Cascade

The request was partially successful.

Dear Pennine Care NHS Foundation Trust,

In relation to your supply of medical (doctor) temporary workers, please could you provide the answers to the following questions?

1) Which locum/staffing agencies have you engaged to be part of your medical (doctors) agency cascade? Please provide the names of the agencies split into the relevant tiers. If you do not use a tier system, please explain how vacancies are cascaded with agencies.

2) Please provide a breakdown of the proportion of medical (doctor) locum hours booked through each of these tiers for the last three years. If this is not available, please provide a breakdown of the proportion of medical (doctor) locum spend incurred through each of these tiers for the last three years. If only recent years are available, please provide what you have.

3) What is the protocol for releasing medical (doctor) vacancies to each of your tiers?

4) When are the current arrangements relating to your agency cascade in place until?

Yours faithfully,

James King

ig (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

Thank you for your email which has been received safely.

Please note, this email address is monitored between the hours of 9am &
5pm Monday to Friday (excluding bank holidays)

Your email will be reviewed and responded to as soon as possible. Please
note that due to the impact of Covid-19, there may be a delay in the Trust
responding to, or completing your request. We will endeavour to keep you
informed of progress. We apologise for any inconvenience this may cause.

If you would like to discuss your query directly with the IG team or if
your query is urgent please contact 0161 716 3225 during business hours.

Many thanks

Kind regards

The Information Governance Team

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PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

1 Attachment

Dear James

 

FOI ref: 2021/0348

 

Thank you for your request for information dated 18^th March 2021. 

 

We will consider your request under the Freedom of Information Act 2000.
You should receive a response within 20 working days - in this case, by
15^th April 2021. Please be aware, the information you have requested may
not be disclosed to you if it is exempt.

 

We will inform you if:

•                we are unable to achieve the 20 working day deadline. We
aim to give you a revised due date as soon as possible.

•                we are unable to give you the information as responding
to your request exceeds the ‘appropriate limit’. This would apply if it
would take us longer than 18 hours to retrieve, collate and provide the
information you request.

•                your request (in full or in part) needs be transferred to
another public authority to obtain the information you have requested

 

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
[1]https://www.penninecare.nhs.uk/foi.  If you require a printed copy,
please let us know.

 

If you have any questions about this request, please contact me quoting
the reference number above.

 

Yours sincerely

 

 

 

Ceri Owen

Information Governance Administrator

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne

OL6 7SR

 

Email: [2][email address]

Website: [3]www.penninecare.nhs.uk

 

 

[4]1810-rainbowNHS[1]

 

 

 

 

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PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

1 Attachment

Good afternoon

 

FOI ref: 2021/0348

 

Further to your email below, I can now respond to your request dated 18^th
March 2021.

 

Following receipt of your request, searches were conducted within Pennine
Care NHS Foundation Trust (the Trust) to locate the requested information
and I can confirm that the information requested is held by the Trust.

 

 

1)    Which locum/staffing agencies have you engaged to be part of your
medical (doctors) agency cascade? Please provide the names of the agencies
split into the relevant tiers. If you do not use a tier system, please
explain how vacancies are cascaded with agencies.

 

Agency Tier Hours
Athona Ltd 1 272
ID Medical 1 1,786
Medacs Healthcare Plc 1 904
Pulse Healthcare 1 429
    3,391

 

 

 

The hours are based on booking data and include shifts where the start
date is between 1^st April 2018 and 31^st March 2021.

 

 

 

2) Please provide a breakdown of the proportion of medical (doctor) locum
hours booked through each of these tiers for the last three years. If this
is not available, please provide a breakdown of the proportion of medical
(doctor) locum spend incurred through each of these tiers for the last
three years. If only recent years are available, please provide what you
have. Please refer to the table in question 1

 

3) What is the protocol for releasing medical (doctor) vacancies to each
of your tiers? Vacancies are distributed to agencies electronically as a
cluster.

 

4) When are the current arrangements relating to your agency cascade in
place until? There is currently no set review date or plans to review.

 

 

Yours sincerely

 

 

 

 

 

Ceri Owen

Information Governance Administrator

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne

OL6 7SR

 

Email: [1][email address]

Website: [2]www.penninecare.nhs.uk

 

 

[3]1810-rainbowNHS[1]

 

 

 

 

Complaint Rights

 

Your attention is drawn to the details below, which outline your right of
complaint. 

 

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
[4]https://www.penninecare.nhs.uk/foi.  If you require a printed copy,
please let us know.

 

Should you have any further queries concerning this matter, please email,
write or contact the team on telephone number 0161 716 3147 quoting the
reference number above.

 

 

 

 

************************************************************************************************

SATISFACTION SURVEY

 

To help us monitor and improve our services, please complete our anonymous
satisfaction survey that can be found at the following address –

[5]https://www.surveymonkey.co.uk/r/PCFTFOI...

 

COMPLAINT RIGHTS

 

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

 

You have the right to request the Trust review their decision.  However,
please be advised, as per the Freedom of Information Code of Practice
(2018), the Trust is not obliged to undertake a formal internal review on
any complaints received  40 working days after the date of response.  If a
request for internal review is received after 40 working days, the Trust
may not accept your request for formal review, but will take steps to
assist you. 

 

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

 

Ask to have the decision looked at again –

 

The quickest and easiest way to have the decision looked at again is to
telephone the case officer.

 

That person will be able to discuss the decision, explain any issues and
assist with any problems.

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
Pennine Care NHS Foundation Trust made under the Freedom of Information
Act 2000 regarding access to information, you can lodge a complaint with
Pennine Care NHS Foundation Trust to have the decision reviewed.

 

Complaints should be made in writing and addressed:

The Information Governance Manager

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne OL6 7SR

 

If email is prefered, complaints may be sent to
[6][email address].

 

The Information Commissioner

 

After lodging a complaint with Pennine Care NHS Foundation Trust if you
are still dissatisfied with the decision you can make an application to
the Information Commissioner for a decision on whether the request for
information has been dealt with in accordance with the requirements of the
Act.

 

For information on how to make an application to the Information
Commissioner please visit their website at [7]www.ico.org.uk . 
Alternatively, phone or write to:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone:  01625 545 700

 

 

From: PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST)
Sent: 19 March 2021 17:30
To: [FOI #738001 email]
Cc: PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST)
Subject: 2021/0348

 

Dear James

 

FOI ref: 2021/0348

 

Thank you for your request for information dated 18^th March 2021. 

 

We will consider your request under the Freedom of Information Act 2000.
You should receive a response within 20 working days - in this case, by
15^th April 2021. Please be aware, the information you have requested may
not be disclosed to you if it is exempt.

 

We will inform you if:

•                we are unable to achieve the 20 working day deadline. We
aim to give you a revised due date as soon as possible.

•                we are unable to give you the information as responding
to your request exceeds the ‘appropriate limit’. This would apply if it
would take us longer than 18 hours to retrieve, collate and provide the
information you request.

•                your request (in full or in part) needs be transferred to
another public authority to obtain the information you have requested

 

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
[8]https://www.penninecare.nhs.uk/foi.  If you require a printed copy,
please let us know.

 

If you have any questions about this request, please contact me quoting
the reference number above.

 

Yours sincerely

 

 

 

Ceri Owen

Information Governance Administrator

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne

OL6 7SR

 

Email: [9][email address]

Website: [10]www.penninecare.nhs.uk

 

 

[11]1810-rainbowNHS[1]

 

 

 

 

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Dear PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST),
thank you for your reply, in reagrds to point to, are these the hours for just tier 1? if so, could you provide a breakdown of all other locums hours divided by agency.

Yours sincerely,

James King

Pennine Care NHS Foundation Trust

2 Attachments

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Dear Pennine Care NHS Foundation Trust,

thank you for your reply, in regards to point 2, are these the hours for just tier 1? if so, could you provide a breakdown of all other locums hours divided by agency.

Yours faithfully,

James King

ig (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

Thank you for your email which has been received safely.

Please note, this email address is monitored between the hours of 9am &
5pm Monday to Friday (excluding bank holidays)

Your email will be reviewed and responded to as soon as possible. Please
note that due to the impact of Covid-19, there may be a delay in the Trust
responding to, or completing your request. We will endeavour to keep you
informed of progress. We apologise for any inconvenience this may cause.

If you would like to discuss your query directly with the IG team or if
your query is urgent please contact 0161 716 3225 during business hours.

Many thanks

Kind regards

The Information Governance Team

show quoted sections

PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

Good morning

Further to the below email I can clarify we only have Tier 1 agency doctors.

Regards

Ceri Owen
Information Governance Administrator
Pennine Care NHS Foundation Trust
225 Old Street
Ashton-under-Lyne
OL6 7SR

Email: [email address]
Website: www.penninecare.nhs.uk

show quoted sections