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Meaning of the term customer

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Dear Department for Work and Pensions,

According to the DWP I have the status of ‘CUSTOMER’:Can you to me explain how the DWP legally define & interpret this word?

WHAT am I a CUSTOMER of?WHAT am I ‘buying’?

According to the OED a (NOUN)’CUSTOMER is a person who buys goods & services from a shop or business’.

(ADJECTIVE)’A person of a specified kind with whom one has to deal with’

WHAT is the view of the DWP of the claimant if the word customer dominates & defines their interactions with us?

What are the obligations of DWP ‘Customers’ in relation to the WCA?

HOW ARE CUSTOMERS obligated to ‘purchase’ an unsolicited service such as the WCA?

Yours faithfully,

Justin Davison

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