Dear Department for Work and Pensions,
According to the DWP I have the status of ‘CUSTOMER’:Can you to me explain how the DWP legally define & interpret this word?
WHAT am I a CUSTOMER of?WHAT am I ‘buying’?
According to the OED a (NOUN)’CUSTOMER is a person who buys goods & services from a shop or business’.
(ADJECTIVE)’A person of a specified kind with whom one has to deal with’
WHAT is the view of the DWP of the claimant if the word customer dominates & defines their interactions with us?
What are the obligations of DWP ‘Customers’ in relation to the WCA?
HOW ARE CUSTOMERS obligated to ‘purchase’ an unsolicited service such as the WCA?
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