Hello

Thank you for your email to Information Requests.

We’re working on your request for information. Your request will be
forwarded to the relevant department who will respond to you directly.

If your enquiry is considered under the Freedom of Information Act 2000 we
will respond to you within 20 working days from receipt of your message.

If you are requesting an incident report please note there is no charge
for this and as soon as the report has been prepared for disclosure we
will send it to you. We will respond to you within 20 working days from
receipt of your message.

If your enquiry is considered under the General Data Protection
Regulation/Data Protection Act 2018 as a subject access request we will
respond to you within one calendar month.

If we need further clarification or if there are any delays with
processing your request we will inform you as soon as possible.

Kind regards

Information Governance and Committee Services
Hereford & Worcester Fire and Rescue Service | Headquarters

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Details of how the Service manages your personal data can be found on our
website [5]Privacy Policy

If you have made a Freedom of Information or Subject Access Request and
have received an automated out of office message please redirect your
email to [6][Hereford and Worcester Fire and Rescue Service request email]

Confidentiality
This email and any files transmitted with it are confidential and are
intended solely for the use of the addressee. If you are not the intended
recipient please do not disclose, copy or distribute this email to anyone
else, please notify the sender immediately and then remove it from your
system.

Disclaimer
Hereford and Worcester Fire Authority accepts no liability for any loss or
damage arising from the receipt or use of this communication.

Monitoring of Email
Hereford and Worcester Fire Authority may monitor traffic, data and the
content of email for lawful business purposes.

References

Visible links
1. http://www.hwfire.org.uk/
2. https://www.facebook.com/HWFire/
3. https://twitter.com/hwfire
4. http://www.firefighterscharity.org.uk/hw...
5. https://www.hwfire.org.uk/privacy-policy/
6. mailto:[hereford%20and%20worcester%20fire%20and%20rescue%20service%20request%20email]

Hi

Many thanks for your enquiry that has been received by Information
Requests and this has been assigned reference number: FOI 259 08 24.
Please use this reference when contacting us.

However, please do note that we do officially have 20 working days from
receipt of your message to you respond to you but will endeavour to have
the information to you asap.

Should we need further clarification or if there are any delays with
processing your request we will inform you as soon as possible.

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Hereford & Worcester Fire and Rescue Service

Service Headquarters, Hindlip Park, Worcester WR3 8SP

0345 122 4454 | [5][email address] |
[www.hwfire.org.uk][6]www.hwfire.org.uk

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Hi

We thank you for your request for information, which has been received by
Hereford and Worcester Fire and Rescue Service (the Service) and
considered under the Freedom of Information Act (FOIA) 2000.

The Service can confirm that the information that you have requested is
held and is detailed below:

The MDT contract was recently awarded the contract via tender to 3TC that
commenced in approximately April 2024 and this will be live for a period
of 3 years we have 75 MDT devices.

If you have any questions regarding your request, please contact
Information Governance and Committee Services on tel: 0345 122 4454 or by
e-mail [1][Hereford and Worcester Fire and Rescue Service request email].
In any such communication please include the reference number assigned
(see Subject).

Should you have any queries regarding the management of your request and
wish to make either a complaint or request a review of the information
disclosed to you, please do so by using Hereford & Worcester Fire and
Rescue Service's complaints system: Comments and Complaints. This must be
done within 40 working days of our response to your request. After this
date and in line with ICO guidance the Service is not obliged to provide
an internal review of your request.

If you are not satisfied with the outcome of the internal review, you may
appeal the decision by contacting the Information Commissioner, Wycliffe
House, Water Lane, Wilmslow, SK9 5AF, Tel: 0303 123 1113 (alternatively
01625 545745) or E-mail: [2][email address].

Further information on Hereford & Worcester Fire and Rescue Service may be
viewed at the Service’s website: [3]www.hwfire.org.uk

Thank you for your request for information.

Kind regards

Information Governance Team

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Hereford & Worcester Fire and Rescue Service

Service Headquarters, Hindlip Park, Worcester WR3 8SP

0345 122 4454 | [8][email address] |
[www.hwfire.org.uk][9]www.hwfire.org.uk

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