MDT guided messages

West Sussex Fire and Rescue Service did not have the information requested.

Dear West Sussex Fire and Rescue Service,

I hope this email finds you well.

Please can you provide a document containing all guided message options available within the current build of MDT.

For example: When selecting STOP: Fire

A list of all available options, the same for STOP: Special and so on.

I’m quite happy to receive this information in a CSV.

Yours faithfully,

Tim Maidstone, West Sussex Fire and Rescue Service

Dear Tim Maidstone

Thank you for your request which has been assigned reference FOI/2086

Freedom of Information request - MDT guided messages

If you have submitted a request under the Freedom of Information Act
(FOIA) or the Environmental Information Regulations (EIR), we aim to
respond within the statutory timescale of 20 working days, i.e. by or on
19/03/2021. However please be aware that timescales may be extended
following the declaration on 6th January 2021 of a major incident relating
to the Covid pandemic in Sussex 

Should you have any further enquiries concerning this request, please
reply to this email leaving the subject line unchanged.

Yours sincerely,
West Sussex County Council


Did you make your request via our online form at
[1] not, why not use it
in future for a simple and convenient way to make FOI requests.


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1., West Sussex Fire and Rescue Service

Dear Tim Maidstone,

Our Ref: FOI/2086

On 19/02/2021 you made the following request for information, which has
been dealt with in accordance with the provisions of the Freedom of
Information Act 2000.

FOI Re: guided message options for F&Rs

We have now completed a search for the information which you requested and
confirm that this Authority does not hold data relevant to your request.

West Sussex Fire & Rescue Service amalgamated with Surrey Fire & Rescue
Service in December 2019 where our mobilising is now carried out from. 
Therefore, please contact [1]Surrey Fire & Rescue Service who should be
able to provide the information you require.

If you have any queries about this response, please contact me  by
responding to this email. Please do not amend the Subject line.

If you are unhappy with the way your request has been handled, you may
wish to ask for a review of our decision by responding to this email.
Please do not amend the Subject line.

If you are not content with the outcome of the internal review, you may
apply directly to the Information Commissioner for a decision. Generally,
the ICO cannot make a decision unless you have exhausted our internal
review procedure. The Information Commissioner can be contacted at:

[2]; or

The Information Commissioner's Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Please remember to quote the reference number above in any future

Yours sincerely,




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