Mattress disposal - provision and methods in London
Good afternoon,
Please see below, 11 questions relating to mattress disposal in your area:
1. Do you accept mattresses at the majority/all your HWRCs? Please answer yes or no.
2. If yes, what is the charge in £ per mattress?
3. How are most of the mattress materials and components disposed of from HWRCs?
Please select one option:
a) Sent for recycling (i.e., separated into component parts)
b) Sent for landfill
c) Sent for incineration for energy recovery
4. Do you offer a collection service for mattresses? Please answer yes or no.
5. If yes, what is the charge in £ per mattress?
6. If yes, how are most of the mattress materials and components disposed of from collections? Please select one option:
a) Sent for recycling (i.e., separated into component parts)
b) Sent for landfill
c) Sent for incineration for energy recovery
7. Does your authority have plans to revise how mattresses are disposed of in the next 12 months? Please answer yes or no.
8. If yes, how do you plan to dispose of mattresses in future?
9. Do you signpost households to private sector mattress recycling providers in your region? Please answer yes or no.
10. If yes, please list providers.
11. Where possible, please provide a URL(s) for any pages on your council website which provide information to residents about mattress disposal.
Yours faithfully,
Emma Kilmurray
Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA
Contact: Information Team
[Croydon Borough Council request email]
NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.
DEAR Emma Kilmurray
Freedom of information request - FOI/8222
Subject: Mattress Disposal
Your request is being considered and you will receive a response within
the statutory timescale of 20 working days, subject to the application of
any exemptions. Where consideration is being given to exemptions the 20
working day timescale may be extended to a period considered reasonable
depending on the nature and circumstances of your request. In such cases
you will be notified and, where possible, a revised time-scale will be
indicated. In all cases we shall attempt to deal with your request at the
earliest opportunity.
If we are unable to provide you with the information requested we will
notify you of this together with the reason(s) why, and details of how you
may appeal.
Please note that the directorate team may contact you for further
information where we believe that the request is not significantly clear
for us to respond fully.
Kind Regard
Information Management Team
Croydon Digital Services
Assistant Chief Executive Directorate
7th Floor, Zone B
Bernard Weatherill House
8 Mint Walk
Croydon CR0 1EA
Dear [email address],
Please can I check this is being looked at? As we are past the 4 October deadline.
Yours sincerely,
Emma Kilmurray
Dear Ms Kilmurray,
We would like to apologies for the delay. I cam confirm your request is
still with the service, I have chased the request and highlighted it as
overdue. Once a response is collected we will get this sent out to you
ASAP.
Thank you for your patience, we hope to get a response out to you soon.
Kind regards,
Information Team.
Dear [email address],
Please can I check this is being looked at? As we are past the 4 October
deadline.
Yours sincerely,
Emma Kilmurray
Good afternoon,
Please may I once again chase up this request (FOI/8222). We are now 2 months over the deadline of 4 October. This request is part of a large project, in which all other councils have provided responses. Please can I ask that this is dealt with as a priority. I will have to note Croydon Borough Council as 'failed to respond' if I cannot obtain an answer.
Yours sincerely,
Emma Kilmurray
Dear Ms Kilmurray,
Please accept our sincerest apology. Unfortunately we still have not
received a response from the service, the request has been escalated and
we are doing our best to get a response disclosed. As soon as we have
received the information we will get this sent out to you.
Once again we apologies for any inconvenience this may have caused.
Kind regards,
Information Team
Good afternoon,
Please may I once again chase up this request (FOI/8222). We are now 2
months over the deadline of 4 October. This request is part of a large
project, in which all other councils have provided responses. Please can
I ask that this is dealt with as a priority. I will have to note Croydon
Borough Council as failed to respond if I cannot obtain an answer.
Yours sincerely,
Emma Kilmurray
Dear [email address],
I am emailing to confirm I am now processing responses to our FOI request.
I will need to mark Croydon as 1 of only 2 councils who have failed to respond within the UK unless you wish to provide a response imminently.
Yours sincerely,
Emma Kilmurray
Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA
Contact: Information Team
[Croydon Borough Council request email]
Dear Emma Kilmurray
Request FOI/8222
Further to your request received on 06/09/2023, I confirm that the Council
has now considered your request under the Freedom of Information Act 2000
Please accept our apologies for the delay in responding to your request
Specifically, you have requested the following information:
1.
Please provide a copy of the reporting template containing both the spend
return and qualitative report, submitted to the Department of Health and
Social Care by 28 September 2023, as outlined in the [1]Market
Sustainability and Improvement Fund - Workforce Fund.
Please see attached report
2. As per the following excerpt from the following [2]press release
announced on 14 September:
“£40 million is being invested to improve social care capacity, strengthen
admissions avoidance services and boost discharge rates - targeting the
areas with the greatest urgent and emergency care challenges… …Local
authorities can bid for the £40 million to help boost adult social care
provision over the winter months.”
a. Did your local authority make a “bid” for a share of this £40 million
fund, as outlined above? (Please answer Yes or No)
NO
b. If yes, please provide a copy of your submitted “bid”
N/A
3. Please confirm the fee uplift percentage you offered for the 23/24
financial year for the following service types. Note: If you offered a
fixed amount, rather than a percentage uplift, please confirm the amount
offered. If you did not offer a standard uplift, please provide the
average uplift offered for each service type. If you have not offered any
form of uplift, please state so and explain why not, or when this is
likely being communicated.
a. Nursing – 8%
b. Nursing Dementia – N/A
c. Residential – 8%
d. Residential Dementia – N/A
The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)
To view the Council’s Disclosure Log, please visit our website available
here:
[3]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)
If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:
Email: [4][Croydon Borough Council request email]
Writing: Information Team
London Borough of Croydon
Bernard Weatherill House
Floor 7 - Zone B
8 Mint Walk
Croydon, CR0 1EA
Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Yours sincerely,
Louise Edwards
Information Team
Croydon Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House,
Mint Walk,
Croydon,
CR0 1EA
[5][Croydon Borough Council request email]
[6][email address]
References
Visible links
1. https://www.gov.uk/government/publicatio...
2. https://www.gov.uk/government/news/200-m...
3. https://croydon.disclosure-log.co.uk/
4. mailto:[Croydon Borough Council request email]
5. mailto:[Croydon Borough Council request email]
6. mailto:[email address]
Dear [email address],
The information you have sent me does not relate to my FOI request. My request is regarding the disposal of mattresses.
Yours sincerely,
Emma Kilmurray
Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA
Contact: Information Team
[Croydon Borough Council request email]
Dear Emma Kilmurray
Request FOI/8222
Further to your request received on 06/09/2023, I confirm that the Council
has now considered your request under the Freedom of Information Act 2000.
Please accept our apologies for the error, Please see below response as
requested.
Specifically, you have requested the following information:
1. Do you accept mattresses at the majority/all your HWRCs? Please answer
yes or no.
Yes, we accept mattresses at all three of our HRRC sites.
2. If yes, what is the charge in £ per mattress?
We do not charge for disposal at our Household Reuse and Recycling
Centres.
3. How are most of the mattress materials and components disposed of from
HWRCs?
Please select one option:
a) Sent for recycling (i.e., separated into component parts)
b) Sent for landfill
c) Sent for incineration for energy recovery
We use a combination of recycling and energy recovery across the
partnership, the majority of Croydon's Mattresses would go for energy
recovery.
4. Do you offer a collection service for mattresses? Please answer yes or
no.
Yes.
5. If yes, what is the charge in £ per mattress?
Croydon Council offers a Bulky Waste service at a cost of:
• £35.53 for 1 to 3 items
• £58.45 for 4 to 6 items
6. If yes, how are most of the mattress materials and components disposed
of from collections? Please select one option:
a) Sent for recycling (i.e., separated into component parts)
b) Sent for landfill
c) Sent for incineration for energy recovery
We use a combination of recycling and energy recovery across the
partnership, the majority of Croydon's Mattresses would go for energy
recovery.
7. Does your authority have plans to revise how mattresses are disposed of
in the next 12 months? Please answer yes or no.
No.
8. If yes, how do you plan to dispose of mattresses in future?
N/A
9. Do you signpost households to private sector mattress recycling
providers in your region? Please answer yes or no.
No.
10. If yes, please list providers.
N/A
11. Where possible, please provide a URL(s) for any pages on your council
website which provide information to residents about mattress disposal.
[1]https://www.croydon.gov.uk/rubbish-and-r...
[2]https://www.croydon.gov.uk/rubbish-and-r...
The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)
To view the Council’s Disclosure Log, please visit our website available
here:
[3]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)
If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:
Email: [4][Croydon Borough Council request email]
Writing: Information Team
London Borough of Croydon
Bernard Weatherill House
Floor 7 - Zone B
8 Mint Walk
Croydon, CR0 1EA
Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Yours sincerely,
Louise Edwards
Information Team
Croydon Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House,
Mint Walk,
Croydon,
CR0 1EA
[5][Croydon Borough Council request email]
[6][email address]
References
Visible links
1. https://www.croydon.gov.uk/rubbish-and-r...
2. https://www.croydon.gov.uk/rubbish-and-r...
3. https://croydon.disclosure-log.co.uk/
4. mailto:[Croydon Borough Council request email]
5. mailto:[Croydon Borough Council request email]
6. mailto:[email address]
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