Dear Mr Price

LFS/AH/22594

Thank you for your email. Your request is being dealt with under the terms of the Freedom of Information Act 2000 / Environmental Information Regulations 2004 and we will aim to provide a response within twenty working days.

Please note that due to the current COVID-19 pandemic, the Information Commissioner’s Office has acknowledged that resources may be diverted away from functions such as responding to information requests to ensure that other services can still be delivered. This may mean that a response is provided outside of the stautory timeframe. Your patience is appreciated at this extraordinary time.

If you have any queries about this request do not hesitate to contact me. Please quote the reference number above in any future communications.

Yours sincerely,

Andy Henderson

Senior Information Management Officer | Merseytravel | Mann Island, PO Box 1976, Liverpool, L69 3HN
Office: 0151 330 1679 | Email: [Merseytravel request email]

Please consider the environment before printing this e-mail.

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Dear Mr Price

LFS/AH/RSN22594

Thank you for your recent request made under the Freedom of Information
Act.

From Monday 19^th July, face coverings have been recommended, but not
mandatory on bus and Merseyrail within the Liverpool City Region. We do
ask that face coverings are worn on Mersey Ferry services. This is in line
with advice provided by the Department for Transport on their website at
[1]this link. Merseytravel does not hold any scientific evidence on the
use of face coverings, and any questions regarding this should be directed
to the Department for Transport themselves.

I trust that this information is of interest to you.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review, which should be addressed to:

                Mrs Julie Watling

                Legal, Democratic Services & Procurement Manager

                Merseytravel

                PO Box 1976

                Liverpool

                L69 3HN

                [email address]

If you are not content with the result of your internal review, you also
have the right to complain to the Information Commissioner, whose address
is

                The Information Commissioner’s Office,

                Wycliffe House,

                Water Lane,

                Wilmslow,

                Cheshire SK9 5AF

                www.ico.org.uk

Andy Henderson

Senior Information Management Officer | Merseytravel | Mann Island, PO Box
1976, Liverpool, L69 3HN

Office: 0151 330 1679 | Email: [Merseytravel request email]

The information supplied continues to be protected by copyright. You are
free to use it for your own purposes, including for private study and
non-commercial research and for any other purpose authorised by an
exception in current copyright law. Documents (except photographs) can
also be used in the UK without requiring permission for the purposes of
news reporting. Any other reuse, for example, commercial publication would
require the permission of the copyright holder.

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