Marine Crescent Storm outflow

Vernon Mcnulty made this Environmental Information Regulations request to Southern Water Services Limited
You only have a right in law to access information about the environment from this authority
Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Southern Water Services Limited did not have the information requested.

Dear Southern Water Services Limited,

Please explain why the storm outflow at marine crescent did not adequately deal with the incident 28/10/2023 causing extensive flooding to properties along marine crescent.

Was the storm outflow functioning correct?
What was the environmental impact of the storm outflow overflowing to the sewage drains causing sewage to containment properties along marine crescent?

Yours faithfully,

Vernon McNulty

EIR - Environmental Information Regulations, Southern Water Services Limited

Dear Mr McNulty

Thank you for your email.

In order to be able to deal with your request, can you please confirm which town Marine Crescent is located?

Once I have received this information I will progress the request.

Kind regards

EIR Officer

southernwater.co.uk

show quoted sections

Dear EIR - Environmental Information Regulations,

Worthing
BN12 4JG

Yours sincerely,

Vernon Mcnulty

EIR - Environmental Information Regulations, Southern Water Services Limited

1 Attachment

Dear Mr McNulty

In response to your request, please see the attached letter.

Kind regards

EIR Officer

southernwater.co.uk

show quoted sections

Dear Southern Water Services Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Southern Water Services Limited's handling of my FOI request 'Marine Crescent Storm outflow'.

In previous years rainfall has exceeded or been very similar. Metoffice source data. So to blame rain fall for this failure is not an appropriate statement.

Why does your beachbuoy data show no activity until 14:57. The issues were observed at 07:15am on the 28th.

Why was the storm outfall flap changed the Monday after the 28th?

Why was a leak on the water main not detected until Friday following the 28th.

What provisions for automatic detection and removal of human intervention do you have in place to prevent the environmental spills caused by your infrastructure

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/m...

Yours faithfully,

Vernon Mcnulty

EIR - Environmental Information Regulations, Southern Water Services Limited

Dear Mr McNulty

Thank you for your request. It will be dealt with under the Environmental Information Regulations 2004.

Your request is asking for additional information and as such will be treated as a new request. As required by the regulations, we aim to answer your request as soon as possible and within 20 working days from the date we received it. If for any reason we are unable to meet this deadline, we will keep you fully informed of the reasons for this.

If, however, you still require an internal review on our original response please can you confirm this?

Kind regards

EIR Officer

southernwater.co.uk

show quoted sections

EIR - Environmental Information Regulations, Southern Water Services Limited

Dear Mr McNulty

Please know, we are continuing to deal with your EIR request.

As required by the legislation, we would normally aim to answer your request within 20 working days from the date we received it. On this occasion we require more time in order to provide a comprehensive response.

We will require between 20 and 40 working days to consider your request. This means that the deadline for our response will be 29th January 2024 and I will respond to your request by that date. I apologise for having not written to you earlier to request an extension.

Kind Regards

EIR Officer

southernwater.co.uk

show quoted sections

EIR - Environmental Information Regulations, Southern Water Services Limited

1 Attachment

Dear Mr McNulty

In response to your request, please see the attached letter.

Kind regards

EIR Officer

southernwater.co.uk

show quoted sections

Dear EIR - Environmental Information Regulations,

The foul sewer system was also overloaded for similar reasons and overloaded the Sea Lane
Goring Wastewater Pumping Station (WPS). We can also confirm that there were no asset failures
within the sewers, outfall or WPS.

Can you confirm your infrastructure is adequately size to address this overloading? It would suggest your are not investing infrastructure to support the changing climate conditions.

Why does your beachbuoy data show no activity until 14:57. The issues were observed at 07:15am
on the 28th.

The Marine Crescent outfall is a surface water only outfall and is not on our Beachbuoy App as it
only discharges rainwater collected from roof and road drainage.

The Sea Lane Goring outfall is on our Beachbuoy App Beachbuoy (southernwater.co.uk)
and relates to spills directly from the WPS Combined Storm Overflow (CSO). The information held
on Beachbuoy shows activity from this outfall from 00:26am on the 28th October 2023.

It was wrong to assume i was making reference to the marine crescent outfall. The sea lane outfall is the waste water cso. And from the beach bouy app you can see very little activity until (just a few minutes) until 14.57 when you see activity for plus 2hours and by your own data this discharges at 149litre per second. Therefore more than 1.2million litres of cso water was discharged reducing the backed up sewer system that flooded our properties. This does suggest your infrastructure was not functioning until the call was made by the fire chief to a Southern Water contact who came to marine crescent at 14.15 spoke to us and said he would check sea lane pumping Station.

This is not a coincidence but a infrastructure failure that allowed 100,000's of litres of waste water from your sewer system to flood our properties. The fire brigade was pumping out for 4 hours with 6in pumps you do the maths.

Please provide your address for claims and liability department so I make notify them of impending claim to recoup my expenses and flood defences I have had to put in place to protect my property from your sewer system.

Yours sincerely,

Vernon Mcnulty

EIR - Environmental Information Regulations, Southern Water Services Limited

Dear Mr McNulty

Thank you for your request. It will be dealt with under the Environmental Information Regulations 2004.

As required by the regulations, we aim to answer your request as soon as possible and within 20 working days from the date we received it. If for any reason we are unable to meet this deadline, we will keep you fully informed of the reasons for this.

Kind regards

EIR Officer

southernwater.co.uk

show quoted sections

EIR - Environmental Information Regulations, Southern Water Services Limited

Dear Mr McNulty

Please know, we are continuing to deal with your EIR request.

As required by the legislation, we would normally aim to answer your request within 20 working days from the date we received it. On this occasion we require more time in order to provide a comprehensive response.

We will require between 20 and 40 working days to consider your request. This means that the deadline for our response will be 27th February 2024 and I will respond to your request by that date. I apologise for having not written to you earlier to request an extension.

Kind Regards

EIR Officer

southernwater.co.uk

show quoted sections

EIR - Environmental Information Regulations, Southern Water Services Limited

1 Attachment

Dear Mr McNulty

In response to your request, please see the attached letter.

Kind regards

EIR Officer

southernwater.co.uk

show quoted sections