Manor Lodge Care Home 5 The Manor, Blacks Road, Dunmurry, Belfast BT10 0NB

South Eastern Health and Social Care Trust (Northern Ireland) did not have the information requested.

Dear South Eastern Health and Social Care Trust (Northern Ireland),

Would you please provide:

1) Number of Safeguarding alerts/concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)

2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.

3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)

4) Number of Deaths (for any reason, expected or otherwise) of any person who used the care service

5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.

6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.

7) Number of complaints received by anyone and by any route (phone, email, in person, letter, etc) in connection with this home.

Please provide these figures in the following way:

Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.

Thank you in advance for your assistance.

Yours faithfully,

Al Rahmani

Information Governance, South Eastern Health and Social Care Trust (Northern Ireland)

1 Attachment

Dear Mr Rahmani

 

Freedom of Information Act 2000 – Safeguarding information in relation to
Manor Lodge Care Home, Belfast

 

Thank you for your email regarding the above. Your request was received on
11 July 2016 and I am dealing with it under the terms of the above
legislation.

 

The leaflet attached tells you about the legislation and the procedures we
will follow in handling your request.

 

If you have any queries about this email, please do not hesitate to
contact me. Please remember to quote the reference number above in any
future communications.

 

Kind regards

 

 

Information Governance Department

Telephone Nos: 028 91512232/028 91512203/028 91512210

Email: [1][email address]

 

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Information Governance, South Eastern Health and Social Care Trust (Northern Ireland)

1 Attachment

Dear Mr Rahmani,

 

Please see attached response from the South Eastern H&SC Trust in relation
to your request for information received on 11^th July 2016.

 

Kind Regards

 

Information Governance Department

Telphone No’s:- 028 91512232/028 91512203/028 91512210

Email:- [email address]

 

 

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