Managing Information Rights Requests

Waiting for an internal review by Cabinet Office of their handling of this request.

Dear Cabinet Office,

I am looking to update my research regarding what software solutions are currently used to manage and track FOI, Subject Access and other DPA/GDPR related disclosure requests and would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

The details I require are:
• What, if any, software is used for managing and tracking FOI, Subject Access, DPA disclosure requests and complaints?
• If purchased software is used, what was the start date, duration and value of the contract?
• Is there an extension clause in the contract and, if so, the duration of the extension?
• Has a decision been made yet on whether the contract is are being either extended or renewed?
• Who is the senior person/s (outside of procurement) responsible for managing the FOI, Subject Access, DPA disclosure request process?

Thank you for your help.

Yours faithfully,

Mr Ewan Owen

Cabinet Office FOI Team,

Our ref: FOI2023/14100

Dear Ewan Owen,

Thank you for your request for information which was received on 27th
November. Your request is being handled under the terms of the Freedom of
Information Act 2000 ('the Act').

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore aim to reply at the latest by
28th December.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Freedom of Information Team

Cabinet Office

Cabinet Office FOI Team,

1 Attachment

Dear Ewan Owen

The date that the response is due for your request, FOI2023/14100, has
been changed to 29th January. Please see the attached letter.

Kind Regards

FOI Team

Cabinet Office

Cabinet Office FOI Team,

1 Attachment

Dear Ewan Owen,

Please find attached our response to your recent Freedom of Information
request (reference FOI2023/14100).

Yours sincerely,

Freedom of Information Team

Cabinet Office

Dear Cabinet Office,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Cabinet Office's handling of my FOI request 'Managing Information Rights Requests'.

The response received states:
The information you have requested is being withheld as it is exempt under section 22(1) of the Freedom of Information Act (“theAct”), however no indication is provided as to when the requested information will be published - only the vague "intended for future publication" is given.

This is compounded by the fact that the response from the Cabinet Office has already been delayed by a month.

In the interests of transparency and public trust I would ask this decision is reviewed.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/m...

Yours faithfully,

Mr E Owen

Cabinet Office FOI Team,

Dear Ewan Owen,

Thank you for your request for an internal review (reference
IR2024/01412), which was prompted by our response to your request for
information under the Freedom of Information Act 2000.

We shall endeavour to complete the internal review and respond to you
within 20 working days.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

FOI Team