Managing Information Rights Requests

The request was partially successful.

Dear Department for Science, Innovation and Technology,

I am looking to update my research regarding what software solutions are currently used to manage and track FOI, Subject Access and other DPA/GDPR related disclosure requests and would be most grateful if you would provide me, under the Freedom of Information Act, the following details.

The details I require are:
• What, if any, software is used for managing and tracking FOI, Subject Access, DPA disclosure requests and complaints?
• If purchased software is used, what was the start date, duration and value of the contract?
• Is there an extension clause in the contract and, if so, the duration of the extension?
• Has a decision been made yet on whether the contract is are being either extended or renewed?
• Who is the senior person/s (outside of procurement) responsible for managing the FOI, Subject Access, DPA disclosure request process?

Thank you for your help.

Yours faithfully,

Mr Ewan Owen

FOIs (DSIT), Department for Science, Innovation and Technology

Dear Mr Owen,

FOI2023/24783

Thank you for your request for information which was received on 28 November 2023. Your request has been passed on to the appropriate official at the Department for Science, Innovation and Technology (DSIT) to process. 

Your request is being considered under the terms of the Freedom of Information Act 2000 or the Environmental Information Regulations 2004 and we will reply at the latest by 29 December 2023.

If you have any queries about this email, please contact the Freedom of Information Team at DSIT.
Please remember to quote the reference number above in any future communications. 

Kind regards, 
Freedom of Information Team 

FOI Team| Department for Science, Innovation and Technology| 100 Parliament Street, London, SW1A 2BQ | http://www.gov.uk/dsit | [email address] | 

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FOIs (DSIT), Department for Science, Innovation and Technology

1 Attachment

Dear Mr Owen

Please find attached a Public Interest Test ('PIT') Extension Letter. We aim to have a response for you by 30 January 2024.

Kind regards
Freedom of Information Team
Department for Science, Innovation & Technology

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FOIs (DSIT), Department for Science, Innovation and Technology

1 Attachment

Dear Mr Owen

FOI2023/24783

Thank you for your patience as we processed your request. Please see attached our response to your FOI request that was subject to a Public Interest Test.

Kind regards
Freedom of Information Team
Department for Science, Innovation & Technology

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