Managing Information Rights Requests

Mr Owen made this Freedom of Information request to Department for Business and Trade Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Department for Business and Trade,

I am looking to update my research regarding what software solutions are currently used to manage and track FOI, Subject Access and other DPA/GDPR related disclosure requests and would be most grateful if you would provide me, under the Freedom of Information Act, the following details.

The details I require are:
• What, if any, software is used for managing and tracking FOI, Subject Access, DPA disclosure requests and complaints?
• If purchased software is used, what was the start date, duration and value of the contract?
• Is there an extension clause in the contract and, if so, the duration of the extension?
• Has a decision been made yet on whether the contract is are being either extended or renewed?
• Who is the senior person/s (outside of procurement) responsible for managing the FOI, Subject Access, DPA disclosure request process?

Thank you for your help.

Yours faithfully,

Mr Ewan Owen

Information Rights Unit,

DBT ref: FOI2023/07651

Dear Ewan Owen

Thank you for your request for information which was received on 28th
November. On behalf of the Department for Business and Trade (DBT) your
request has been passed on to the appropriate official at DBT to process.

Your request is being considered under the terms of the Freedom of
Information Act 2000 and we will reply at the latest by 29th December.

If you have any queries about this email, please contact the Information
Rights Unit. Please remember to quote the reference number above in any
future communications.

Kind regards,

Information Rights Unit

Please see a link to our Privacy Notice:

Information Rights Unit,

1 Attachment

Dear Ewan Owen ,

Please find attached a response from the Department for Business and Trade
to your freedom of information request FOI2023/07651.

Kind regards,

Information Rights Unit

Department for Business and Trade | Old Admiralty Building | London | SW1A
2DY | E-mail: [email address]