Managing Information Disclosure Requests

The request was successful.

Dear Birmingham City University,

I am currently researching what software solutions are used to manage and track FOI, Subject Access and other DPA/GDPR related disclosure requests and would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

The details I require are:

• What, if any, software is used for managing and tracking FOI, Subject Access, DPA disclosure requests?
• If bespoke software is used, what was the start date, duration and value of the contract?
• Is there an extension clause in the contract and, if so, the duration of the extension?
• Has a decision been made yet on whether the contract is are being either extended or renewed?
• Who is the senior person/s (outside of procurement) responsible for managing the FOI, Subject Access, DPA disclosure request process?

Thank you for your help.

Yours faithfully,

Mr Ewan Owen

Freedom of Information Act, Birmingham City University

Dear Ewan,

RE: INFORMATION REQUEST DATED 24 NOVEMBER 2020
REF: FOI – 00489

Thank you for your request for information. This was received on 24th November 2020 and we are dealing with it under the terms of the Freedom of Information Act 2000.

We will respond to the information request within 20 working days (i.e on or before 21st December 2020). If we are unable to respond to the request or if the University does not hold the information or if there is a reason for it to be withheld, we will write to you with the reasons why.

If you have any queries or concerns about the process, please do not hesitate to contact us. Otherwise we will write to you on or before 21st December 2020.

Thanks,

Information Management Team
Birmingham City University
Joseph Priestley Building / 3rd Floor
6 Cardigan Street
Birmingham
B4 7BD

T: 0121 300 5288
E: [Birmingham City University request email]

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Freedom of Information Act, Birmingham City University

1 Attachment

Dear Ewan,

RE: INFORMATION REQUEST DATED 24 NOVEMBER 2020
REF: FOI-00489

Further to your request for information, please see our response attached.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Requests for an internal review should be made to the Head of Legal and Compliance at [Birmingham City University request email] or by writing to: Head of Legal and Compliance, Birmingham City University, Joseph Priestley Building, Cardigan Street, B4 7BD.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. Please see https://ico.org.uk/concerns/getting/ for details of their procedure. The Information Commissioner can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Thanks,

Information Management Team
Birmingham City University
Joseph Priestley Building / 3rd Floor
6 Cardigan Street
Birmingham
B4 7BD

T: 0121 331 5288
E: [email address]

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