Dear Office of Rail and Road,

I am currently researching if any paper documents are currently being archived and would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.
The details we require are:
• Do you currently have any paper documents in storage?
• If any, or all of your documents have been securely digitised, do you have any bespoke software to electronically access and manage scanned images?
• Who is the senior officer/s (outside of procurement) responsible for the management of physical records?
Thank you for your help.

Yours faithfully,

Michael Acton

CCT Contact, Office of Rail and Road

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CCT Contact, Office of Rail and Road

2 Attachments

Dear Mr Acton,

 

Thank you for your request for information of 18^th January 2021 in
relation to management of physical records by the Office of Rail and Road
 (ORR).

 

We are handling your request under the terms of the Freedom of Information
Act 2000 (the Act). Under the terms of the Act you are entitled to a
response within 20 working days of receipt. We therefore aim to provide a
response no later than 15^th February 2021.  If we cannot meet this
deadline we will let you know the reason and also tell you when you can
expect a response.^

 

If you have any query about this email please contact the Customer
Correspondence Team quoting the above reference.

 

Yours sincerely

 

On behalf of the Customer Correspondence Team

 

Joan

 

 

  [2]Description: Customer
cid:image002.png@01D19EEC.BCF6DAE0 Correspondence
[1]cid:image001.png@01D65698.554BFF70 Team
25 Cabot
Square,

London

E14  4QZ

0207 282 2000

Web:
ORR.gov.uk 
Follow us on
twitter
[3]@railandroad

 

Our Privacy Notice:
http://orr.gov.uk/about-orr/corporate-da...

                            

                                 

 

 

From: Michael Acton <[FOI #719049 email]>
Sent: 18 January 2021 13:46
To: CCT Contact <[ORR request email]>
Subject: Freedom of Information request - Management of Physical Records

 

Dear Office of Rail and Road,

I am currently researching if any paper documents are currently being
archived and would be most grateful if you would provide me, under the
Freedom of Information Act, details in respect to the contract below.

The details we require are:

• Do you currently have any paper documents in storage?

• If any, or all of your documents have been securely digitised, do you
have any bespoke software to electronically access and manage scanned
images?

• Who is the senior officer/s (outside of procurement) responsible for the
management of physical records?

Thank you for your help.

Yours faithfully,

Michael Acton

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[4][FOI #719049 email]

Is [5][ORR request email] the wrong address for Freedom of Information
requests to Office of Rail and Road? If so, please contact us using this
form:

[6]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[7]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[8]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

CCT Contact, Office of Rail and Road

2 Attachments

Dear Mr Acton,

 

Thank you for your request for information of 18^th January 2021 in
relation to the management of physical records by the Office of Rail and
Road  (ORR).

 

We have considered your request under the terms of the Freedom of
Information Act 2000 (FOIA 2000) and our response is given below in red.

 

• Do you currently have any paper documents in storage?  Yes.

• If any, or all of your documents have been securely digitised, do you
have any bespoke software to electronically access and manage scanned
images? No, we do not use bespoke software.

• Who is the senior officer/s (outside of procurement) responsible for the
management of physical records? Data withheld as we consider this to be
personal information which is exempt from disclosure under s40(2)(b) of
the FOIA 2000.

 

Should you have any further queries regarding your request please contact
the Customer Correspondence Team (CCT).

 

Your rights of appeal under FOIA 2000

 

If you are not satisfied with the way in which your request has been
handled, you have the right to ask for an internal review. Internal review
requests should be submitted within two months of the date of this email,
and should be addressed to the Board Secretariat at:

 

Office of Rail and Road

25 Cabot Square

London

E14 4QZ

 

Email: [1][email address]

 

If you are not content with the outcome of the internal review, you may
apply directly to the Information Commissioner (IC) for a decision.
Generally the IC cannot make a decision unless you have exhausted the
complaints procedure provided by ORR. The IC can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113

Email: [2][email address]

Website: [3]https://ico.org.uk/

 

Yours sincerely

 

On behalf of the Customer Correspondence Team

 

Joan

 

 

  [5]Description: Customer
cid:image002.png@01D19EEC.BCF6DAE0 Correspondence
[4]cid:image001.png@01D65698.554BFF70 Team
25 Cabot
Square,

London

E14  4QZ

0207 282 2000

Web:
ORR.gov.uk 
Follow us on
twitter
[6]@railandroad

 

Our Privacy Notice:
http://orr.gov.uk/about-orr/corporate-da...

                            

                                 

 

 

From: Michael Acton <[FOI #719049 email]>
Sent: 18 January 2021 13:46
To: CCT Contact <[ORR request email]>
Subject: Freedom of Information request - Management of Physical Records

 

Dear Office of Rail and Road,

I am currently researching if any paper documents are currently being
archived and would be most grateful if you would provide me, under the
Freedom of Information Act, details in respect to the contract below.

The details we require are:

• Do you currently have any paper documents in storage?

• If any, or all of your documents have been securely digitised, do you
have any bespoke software to electronically access and manage scanned
images?

• Who is the senior officer/s (outside of procurement) responsible for the
management of physical records?

Thank you for your help.

Yours faithfully,

Michael Acton

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[7][FOI #719049 email]

Is [8][ORR request email] the wrong address for Freedom of Information
requests to Office of Rail and Road? If so, please contact us using this
form:

[9]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[10]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[11]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections