Dear Requestor, 

Thank you for your request for information.

 

We will consider your request under the Freedom of Information Act 2000.
You should receive a response within 20 working days. Please be aware, the
information you have requested if held may not be disclosed to you if it
is exempt.  

 

We will inform you if: 

• we require any information or clarification(s) from you 

• we are unable to achieve the 20 working day deadline. We aim to give
you a revised due date as soon as possible. 

• we are unable to give you the information as responding to your
request exceeds the ‘appropriate limit’. This would apply if it would
take us longer than 18 hours to retrieve, collate and provide the
information you request.  

 

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
[1]https://www.mmu.ac.uk/data-protection/pr...
you require a printed copy, please let us know. 

 

If you have any questions about this request, please contact me quoting
the reference number above. 

 

Yours sincerely 

 

Freedom of Information Team 

Legal & Governance | Manchester Metropolitan University  

Email: [Manchester Metropolitan University request email]    

All Saints Building | Oxford Road | Manchester | M15 6BH | United Kingdom
| mmu.ac.uk 

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[1]Manchester Metropolitan University
This is an automated response; please do not reply to this email.

Dear Gina George,

Thank you for submitting your Freedom of Information Request.

Your request has been received and given Case Number: FOI-00661.

We will either contact you to seek any necessary clarification about your
request or respond to your request in accordance with [2]statutory time periods.

In the meantime, if you need to discuss your request further, please contact
[3][Manchester Metropolitan University request email], quoting your Case Number.

Your sincerely,

Freedom of Information
This is an automated message from Custodian for Legal

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3. mailto:[Manchester Metropolitan University request email]

Dear Gina,

 

FOI ref: FOI-00661

Further to your email below, I can now respond to your request dated
22/05/24.

Your request has been considered under the Freedom of Information Act
2000.  Please note that FOI requests made for commercial purposes (e.g.,
for the purpose of selling goods or services, or to gain competitive
advantage over prospective suppliers) rather than for public interest
purposes are deemed to be vexatious under the Freedom of Information Act.
The Courts have ruled that improper use of FOI (such as no public
interest) is a valid consideration to make when determining if a request
is exempt under Section 14 (vexatious or repeated requests) of the Act,
which relates to vexatious requests. The use of FOI to gain a commercial
advantage or opportunity over another can be included within the
definition of vexatious, as it is improper use of the Act, of little if
any benefit to the wider public. ICO guidance sets out that: “The public
interest here means the public good, not what is of interest to the
public, and not the private interests of the requester.”

To assist you on this occasion, you may find the following information
helpful:

• If you are interested in becoming a supplier, please see our webpage:
[1]Become a Supplier | Manchester Metropolitan University (mmu.ac.uk)
• We suggest you view the [2]University’s In-Tend portal and the
Contracts Finder (government website): 
[3]https://www.gov.uk/contracts-finder for information about contracts
awarded/due for tender.  
• The University also uses the North West Universities Purchasing
Consortium, see: [4]https://www.nwupc.ac.uk/
• For all procurement enquiries, see:
[5]https://www.mmu.ac.uk/procurement

 

Complaint Rights

Your attention is drawn to the details below, which outline your right of
complaint.

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
[6]https://www.mmu.ac.uk/data-protection/pr...
If you require a printed copy, please let us know

Should you have any further queries concerning this matter, please contact
the team using the information provided below, quoting the reference
number above.

Best wishes,

 

Poppy Wallace

Freedom of Information Team

Legal & Governance | Manchester Metropolitan University

Email: [7][Manchester Metropolitan University request email]  

All Saints Building | Oxford Road | Manchester | M15 6BH | United Kingdom
| mmu.ac.uk

[8][IMG]

 

**********************************************************************************

COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

 

You have the right to require Manchester Metropolitan University to review
their decision.

 

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

 

Ask to have the decision looked at again

The quickest and easiest way to have the decision looked at again is to
contact the case officer.

 

That person will be able to discuss the decision, explain any issues and
assist with any problems.

 

Request for Internal Review

If you are dissatisfied with the handling procedures or the decision of
Manchester Metropolitan University made under the Freedom of Information
Act 2000 regarding access to information, you can request to have the
decision reviewed.

 

Internal review requests should be made in writing to [9][Manchester Metropolitan University request email],
stating the reason you believe the response should be reviewed. You must
appeal within 40 working days of the date of this email.  Under s5.3 of
the Freedom of Information Act Code of Practice, we are not obliged to
accept appeals/internal reviews after this date. 

 

The Information Commissioner

After lodging an internal review with Manchester Metropolitan University,
if you are still dissatisfied with the decision you can make an
application to the Information Commissioner for a decision on whether the
request for information has been dealt with in accordance with the
requirements of the Act.

 

For information on how to make an application to the Information
Commissioner please visit their website at [10]www.ico.org.uk. 
Alternatively, phone or write to:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone:  01625 545 700

 

 

From: Gina George <[FOI #1133549 email]>
Sent: Wednesday, May 22, 2024 4:09 PM
To: FOI <[Manchester Metropolitan University request email]>
Subject: Freedom of Information request - Management of Corporate Estates
and Maintenance

 

This email originated from outside of Manchester Met. Do not click links
or open attachments unless you recognise the sender and believe the
content to be safe. Please contact the IT ServiceDesk if you have any
concerns,
[11]https://www.mmu.ac.uk/about-us/professio...

Dear Manchester Metropolitan University,

I would be most grateful if you would provide me, under the Freedom of
Information Act, the following information regarding your facilities
management approach:
• How are facilities management services (hard FM, soft FM or TFM) handled
across your estates?
- If any services are outsourced, which services and to which suppliers?
- What are the start dates and durations of these contracts, including the
end date, and which services are included in each?
- What are the values of the contracts?
- Is there an extension clause in the contract(s) and if so, what is the
duration of the extension?
- Has a decision been made yet on whether the contract(s) are being either
extended or renewed?
- What is the job title of the senior officer (outside of procurement)
responsible for the contract(s)?
• Do you utilise any outsourced helpdesk or FM integrator services? If so,
with which supplier(s)?
• Which software solution(s) are used to manage your corporate
property/assets including facilities management (CAFM)?

Yours faithfully,

Gina George

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Please use this email address for all replies to this request:
[12][FOI #1133549 email]

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For more detailed guidance on safely disclosing information, read the
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[17]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
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