Managed Print Services, Photocopiers and MFD's

Dear Sir

I refer to your e-mail below and write to confirm that your request is now being progressed in accordance with the Freedom of Information Act 2000. In line with this legislation, it will be our aim to respond to this request within 20 working days. If for any reason we are unable to progress within this timeframe we will contact you as soon as possible.

In the meantime, should you have any queries, please do not hesitate to contact us. The best way to contact the Freedom of Information team is by e-mail [email address].

Please quote reference number FOI276_1516 on any correspondence.

Kind Regards
Tracey

show quoted sections

Dear Mr Smith

 

I write in response to your Freedom of Information Request. The
information has been provided by our procurement department and is listed
below against your questions:

   

     1. Current contract details

     a. Photocopiers/MFD’s – The majority of devices are purchased by
SWFRS, however four are currently on contract lease.

     b. Printers – All purchased, no contracts in place

     c. Print room / reprographics – SWFRS has an In house design team.  A
small amount of print jobs are awarded through the National Procurement
Service framework.

    

     2. Companies awarded

     a. Photocopiers/MFD’s – Canon for contract lease

     b. Printers – N/A

     c. Print room / reprographics – Harlequin, Pughs, Semaphore,
Screentec, Spectrum

    

     3. Length of contract/s and end dates

     a. Photocopiers/MFD’s – 4 Years

     b. Printers – N/A

     c. Print room / reprographics – One off jobs

    

     4. Number of devices

     a. Photocopiers/MFD’s - 12

     b. Printers - 11

     c. Print room / reprographics – Included in above – not dedicated to
one area

    

     5. Annual print/copy volume

     a. Photocopiers/MFD’s – 1.1M Mono, 550k Colour

     b. Printers – included in above

     c. Print room / reprographics – Included in above

    

     6. Annual spend

     a. Photocopiers/MFD’s – Approximately £50k

     b. Printers – Approximately £6k

     c. Print room / reprographics – Approximately £40k on external print
jobs

    
                                                                                               

     7. Details on how these were procured. i.e.– By Framework

     a. Procurement method – Formal Quote process for Print jobs.

     b. If Framework, please state which one – CCS Framework for MFD’s

    

     8. Do you have any print management software? If so, which

     software? – N/A

     9. Do they supply you with any scanning software (additional to the

     software native to the device)? – N/A

     10. What Document Management solution/s do you currently use within

     your organization? – N/A

     11. What PDF software do you pay for? And how many licenses do you

     pay for (an average per annum would be a good number here please)? –
Adobe Creative Suite x 6

     12. Who is the person within your organization responsible for the
MFD’s and the contract, what is their title, and their email address
please?

           

With regard to your request for direct contact details, SWFRS operates a
single point of contact policy. All callers are requested to contact the
Service via  HQ Reception on 01443 232000. The call will be directed to
the most appropriate department/individual to deal with your call.

 

This is the same for email correspondence. Please direct all emails
enquiries to [South Wales Fire Service request email] so that your request can be
directed as appropriate.

 

This policy is in operation  to ensure that calls/emails are dealt with
more efficiently – as structures/posts can change, this prevents emails
being sent to individuals whose role may have changed.  It also prevents
individuals from receiving unwarranted calls/correspondence.

 

This stance is supported by guidance from the Information Commissioner’s
Office.

 

Kind Regards

 

Mrs Jackie Evans

Information Governance and Compliance Officer

South Wales Fire & Rescue Service

Unit 2, Forest View Business Park

Llantrisant

CF72 8LX

 

Tel: 01443 232213

Internal Ext: 2213

E-mail: [1][email address]

- -

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communication with the South Wales Fire and Rescue Service.

 

Mae'r neges e-bost hon ac unrhyw ffeiliau sydd ynghlwm wrthi yn gwbl
gyfrinachol ac wedi'u bwriadu at sylw y person neu sefydliad y maent wedi
eu cyfeirio ato yn unig. Na chaniateir i chi adolygu, ailanfon, lledaenu
na defnyddio'r wybodaeth uchod ar unrhyw gyfrif: peidiwch a chymryd unrhyw
gamau o ganlyniad a gan ddibynnu arni. Os ydych wedi derbyn y neges e-bost
hon ar gam, wnewch chi hysbysu'r anfonydd ar unwaith a dileu'r e-bost a'i
chynnwys oddi ar eich system os gwelwch yn dda. Barn neu safbwyntiau'r
awdur yw'r rhai a fynegir yn y neges e-bost hon ac nid ydynt yn adlewyrchu
o anghenraid barn neu safbwyntiau Gwasanaeth Tan Ac Achub De Cymru onis
dywedir yn bendant fel arall. Bydd pob eitem o bost a anfonir i'r
cyfeiriad hwn yn cael ei monitro gan sustem e-bost corfforaethol y
Gwasanaeth Tan ac efallai y caiff ei harchwilio gan berson arall, sy ddim
o reidrwydd y derbynnydd gwreiddiol, er mwyn dod o hyd i ddefnydd o
ddeunydd anaddas neu dorri rheolau polisiau. Os nad yw hyn yn dderbyniol i
chi, peidiwch a defnyddio'r dull yma o gyfathrebu a Gwasanaeth Tan Ac
Achub De Cymru.

 

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