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Managed Print Services

jonathan Fallon made this Freedom of Information request to Spelthorne Borough Council

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Dear Spelthorne Borough Council,

Please find a request for information regarding your organisations' printers/printing devices/associated contracts.

I would be grateful if you could reply to the questions below.

Q1. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q2. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q3. Number of devices?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q4. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q5. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q6. Details on how these were procured. i.e. By Framework
a. Procurement method
b. If Framework, please state which one.

Q7. Do you have any print management software? If so, which software?

Q8. Do they supply you with any scanning software (additional to the software native to the device)?

Q9. What Document Management solution/s do you currently use within your organization?

Q10. Who are the procurement & business/IT contacts within your organization responsible for the decision on MFD's

Yours faithfully,

jonathan Fallon

Spelthorne Borough Council

1 Attachment

Subject Line: FOI 2021_002783 Acknowledgment
Dear Jonathan

Thank you for your request for Spelthorne Borough Council which we received on
12-Mar-2021. We will be dealing with your request for information in accordance
with the Freedom of Information Act 2000 and have assigned it a reference of FOI
2021_002783 and forwarded it to the appropriate department who will respond
directly to you. Under the Act we have 20 working days to respond to your
request.

Dealing with your request: While in normal circumstances we should be able to
(a) confirm or deny that we hold this information and (b) if we hold it, send it
to you within the statutory timescale of 20 working days.

Due to the Covid-19 outbreak and in line with Government guidance Spelthorne
Borough Council is focusing on maintaining essential services for our residents;
there is an increased demand at this time. Requests will be answered as soon as
is practicable. The ICO has stated that FOI time periods for responses are at
the council's discretion - given that staff have been redeployed with increased
workloads, we cannot guarantee a response within the usual 20 days. You should
note however that the Act defines a number of exemptions which may prevent us
complying with either of these duties. We will explain if this is the case and
if we apply the 'public interest test' to our decision.

If the information is readily available by other means, such as on our website,
we will point you in this direction and would not generally expect to reproduce
it specifically, and we will tell you this as soon as we can.

In some circumstances a fee may be payable and if that is the case, we will let
you know. A fee notice will be issued to you, and you will be required to pay
before we will proceed with your request.

If you have any queries about this request, please email
[1][email address] quoting the FOI reference number.

Yours sincerely

FOI Team

Spelthorne Borough Council, Council Offices, Knowle Green, Staines-upon-Thames,
TW18 1XB

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Chauhan, Jak, Spelthorne Borough Council

1 Attachment

Dear Jonathan,

I can confirm that Spelthorne Borough Council holds the requested
information. Insert your information here. You are advised that this
information is provided in accordance with the Freedom of Information Act
2000 and is for your personal use. Any re-use of this information will be
subject to the Re-Use of Public Sector Information Regulations (2015) and
authorisation from the Council will be required. In the event of any
re-use, the information must be reproduced accurately and not used in a
misleading manner. If you are not satisfied with the way the Council has
handled your request, you may ask for an internal review. Please contact
Clare Williams, Information Governance Officer, by email to
[1][email address] who will arrange an internal review of your
request. Under regulation 11(2), you must contact us for a review no later
than 40 working days after the date of this email. If you are not content
with the outcome of the internal review, you have the right to apply
directly to the Information Commissioner for a decision. The Information
Commissioner can be contacted at: The Information Commissioner’s Office
Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

 

Q1. Companies awarded?
a. Photocopiers/MFDs - Canon
b. Printers – 1 HP A0 printer
c. Print room / reprographics – local printers if can’t be done in house

Q2. Length of contract/s and end dates?  

a. Photocopiers/MFDs   No Contract devices brought outright
b. Printers  No Printers

c. Print room / reprographics – Ongoing

Q3. Number of devices?
a. Photocopiers/MFDs – 22 on my list including daycentres?
b. Printers  None
c. Print room / reprographics – 1 large A0 printer?

Q4. Annual print/copy volume 
a. Photocopiers/MFDs  1,268,068
b. Printers  None
c. Print room / reprographics not available

Q5. Annual spend?
a. Photocopiers/MFDs  £20,304
b. Printers nil
c. Print room / reprographics not available

 

Q6. Details on how these were procured. i.e. By Framework
a. Procurement method  Crown commercial service
b. If Framework, please state which one. Direct Award

Q7. Do you have any print management software? If so, which software? 
Uniflow

Q8. Do they supply you with any scanning software (additional to the
software native to the device)? Scan & Send

Q9. What Document Management solution/s do you currently use within your
organization? Civica

Q10. Who are the procurement & business/IT contacts within your
organization responsible for the decision on MFD's  ICT

 

Kind regards

 

Jak Chauhan

Technical Support Manager

 

Spelthorne Borough Council,

Council Offices, Knowle Green, Staines-upon-Thames, TW18 1XB

 

From: jonathan Fallon <[2][FOI #735736 email]>
Sent: 12 March 2021 12:10
To: FOI <[3][email address]>
Subject: FOI Ref: 2021_002783 Managed Print Services

 

Dear Spelthorne Borough Council,

Please find a request for information regarding your organisations'
printers/printing devices/associated contracts.

I would be grateful if you could reply to the questions below.

Q1. Companies awarded?
a. Photocopiers/MFDs - Canon
b. Printers – 1 HP A0 printer
c. Print room / reprographics – local printers if can’t be done in house

Q2. Length of contract/s and end dates?  

a. Photocopiers/MFDs   No Contract devices brought outright
b. Printers  No Printers

c. Print room / reprographics – Ongoing

Q3. Number of devices?
a. Photocopiers/MFDs – 22 on my list including daycentres?
b. Printers  None
c. Print room / reprographics – 1 large A0 printer?

Q4. Annual print/copy volume 
a. Photocopiers/MFDs  1,268,068
b. Printers  None
c. Print room / reprographics not available

Q5. Annual spend?
a. Photocopiers/MFDs  £20,304
b. Printers nil
c. Print room / reprographics not available

 

 

Q6. Details on how these were procured. i.e. By Framework
a. Procurement method  Crown commercial service
b. If Framework, please state which one. Direct Award

Q7. Do you have any print management software? If so, which software? 
Uniflow

Q8. Do they supply you with any scanning software (additional to the
software native to the device)? Scan & Send

Q9. What Document Management solution/s do you currently use within your
organization? Civica

Q10. Who are the procurement & business/IT contacts within your
organization responsible for the decision on MFD's  ICT

Yours faithfully,

jonathan Fallon

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