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Managed Print Services

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Dear Tendring District Council,

Please find a request for information regarding your organisations' printers/printing devices/associated contracts.

I would be grateful if you could reply to the questions below.

Q1. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q2. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q3. Number of devices?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q4. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q5. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q6. Details on how these were procured. i.e. By Framework
a. Procurement method
b. If Framework, please state which one.

Q7. Do you have any print management software? If so, which software?

Q8. Do they supply you with any scanning software (additional to the software native to the device)?

Q9. What Document Management solution/s do you currently use within your organization?

Q10. Who are the procurement & business/IT contacts within your organization responsible for the decision on MFD's

Yours faithfully,

jonathan Fallon

Corporate Information Manager, Tendring District Council

Dear Mr Fallon,

Thank you for your request for information. I can confirm that your enquiry is receiving attention.

In accordance with the provisions of the Freedom of Information Act 2000 you should receive a comprehensive reply to your request within 20 working days from receipt of your enquiry.

During the pandemic please be aware that our limited resources may have been diverted away from compliance or information governance work in order to deal with emerging high priority activities. Therefore we thank you for your understanding and assure you that we will continue to respond to information requests as quickly as we are able. The Information Commissioners Office (ICO) has also published information on their website www.ico.org.uk.

The Council’s current activities and up to date changes to our service delivery can be found on our website at https://www.tendringdc.gov.uk/coronavirus

In certain circumstances, a fee may be payable for determining, locating, retrieving and extracting information and/or the cost for disbursements such as photocopying and postage. If this applies, a Fees Notice will be issued to you with details of any costs involved in advance and you will be required to pay this before I can proceed to deal with your request.

Further information about your rights is also available from the Information Commissioner at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF Telephone: 0303 123 1113, www.ico.gov.uk.

Kind regards,

Charlene Haynes
On behalf of Corporate Information Manager
Corporate Services
Tendring District Council

Phone: 01255 686063
E-mail: [Tendring District Council request email]
www.tendringdc.gov.uk
Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, Essex CO15 1SE

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Corporate Information Manager, Tendring District Council

Dear Mr Fallon,

Thank you for your request for information regarding Managed Print Services, which was received on 12/03/21. Please accept our sincere apologies for the delay in responding to you; the current pandemic has meant a redistribution of our resources which in turn has impacted on turnaround times.

Please see below the answers to your enquiry.

Q1. Companies awarded?
a. Photocopiers/MFDs - Xerox and Ricoh
b. Printers
c. Print room / reprographics - Xerox

Q2. Length of contract/s and end dates?
a. Photocopiers/MFDs - Xerox - 5 years and rolling contracts at reduced rates. Ranging between 02/10/2015 – 30/09/2022.Ricoh expired – rolling contract in place
b. Printers
c. Print room / reprographics - Xerox 5 Years ended in Oct 2020 but extended on rolling contract for two years at reduced lease

Q3. Number of devices?
a. Photocopiers/MFDs - Xerox IT = 20 Elections = 1Ricoh - 1
b. Printers
c. Print room / reprographics - Xerox = 2 V80 and D125

Q4. Annual print/copy volume
a. Photocopiers/MFDs - Xerox 20/21 approx. – 781,686 copiesRicoh - not recorded
b. Printers
c. Print room / reprographics - Xerox 20/21 Black print 596,300 Colour 239110

Q5. Annual spend?
a. Photocopiers/MFDs - Xerox estimated value of contract per annum £23,069.00 Ricoh - approx. £210
b. Printers
c. Print room / reprographics - included in figure for Q5 a

Q6. Details on how these were procured. i.e. By Framework a. Procurement method b. If Framework, please state which one.
Xerox - Framework
Ricoh - contract in place by leisure centre manager in 2015

Q7. Do you have any print management software? If so, which software? - Command work station and Fiery

Q8. Do they supply you with any scanning software (additional to the software native to the device)? - N/A

Q9. What Document Management solution/s do you currently use within your organization? - IDOX

Q10. Who are the procurement & business/IT contacts within your organization responsible for the decision on MFD's

Please see the below link to the Council's website which advises on how to do business with the Council and the contact email address for the Council's Procurement service:
https://www.tendringdc.gov.uk/business/d...
[email address]

It may also be of use to you to know that you can view the Council's contracts register on the following link: https://www.tendringdc.gov.uk/sites/defa...

I hope this information is of assistance to you.

Right to Internal Review:
If you are dissatisfied with your FOI response or with the way your request has been handled under the Freedom of Information Act, you have the right to ask for your request to be independently reviewed. You should set out your representations in writing explaining why you are dissatisfied with this response or the way your request has been handled and send to [email address]. Alternatively, you can post a request for an internal review to Mrs L Trembath, Corporate Services, Town Hall, Station Road, Clacton-on-Sea, Essex CO15 1SE. The review will be conducted in accordance with the Council’s internal review procedure. Further details of this procedure can be obtained from all Council offices or from our website (www.tendringdc.gov.uk). You will be notified of the outcome of the review as soon as possible and in any event within 20 working days from receipt of your representations.

Appeal:
If you should still remain dissatisfied following the outcome of the review, you may apply to the Information Commissioner for a decision by writing to:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF
Telephone: 0303 123 1113, www.ico.gov.uk.

The Council’s current activities and up to date changes to our service delivery can be found on our website at https://www.tendringdc.gov.uk/coronavirus

During the pandemic please be advised that our limited resources may have been diverted away from compliance or information governance work in order to deal with emerging high priority activities. Therefore we thank you for your understanding and assure you that we will continue to respond to information requests as quickly as we are able. The Information Commissioners Office (ICO) has also published information on their website www.ico.org.uk.

Further information about your rights is also available from the Information Commissioner at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF Telephone: 0303 123 1113, www.ico.gov.uk .

Kind regards,

Charlene Haynes
On behalf of Corporate Information Manager
Corporate Services
Tendring District Council

Phone: 01255 686063
E-mail: [Tendring District Council request email]
www.tendringdc.gov.uk
Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, Essex CO15 1SE

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We don't know whether the most recent response to this request contains information or not – if you are jonathan Fallon please sign in and let everyone know.