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Managed Print Services

jonathan Fallon made this Freedom of Information request to Bracknell Forest Borough Council

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jonathan Fallon

Dear Bracknell Forest Borough Council,

Please find a request for information regarding your organisations' printers/printing devices/associated contracts.

I would be grateful if you could reply to the questions below.

Q1. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q2. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q3. Number of devices?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q4. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q5. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q6. Details on how these were procured. i.e. By Framework
a. Procurement method
b. If Framework, please state which one.

Q7. Do you have any print management software? If so, which software?

Q8. Do they supply you with any scanning software (additional to the software native to the device)?

Q9. What Document Management solution/s do you currently use within your organization?

Q10. Who are the procurement & business/IT contacts within your organization responsible for the decision on MFD's

Yours faithfully,

jonathan Fallon

Information Compliance-Officer, Bracknell Forest Borough Council

Dear Jonathan Fallon

Thank you for your request for information, below, which was received by the Council (01/03/2021) and we will answer your request under the Freedom of Information Act 2000. The FOI Act obliges us to respond to requests promptly, and in any case no later than 20 working days (by 29/03/2021) unless it is necessary to consider the public interest, in which case a full response must be provided within such a time as is reasonable in the circumstances and I will write to you again if this occurs.

The Council is fully utilising its facilities in order to complete all freedom information requests and subject access requests within the statutory time scale. However, whilst we are making every effort to fulfil every request, it is acknowledged both by the Council and the ICO that sometimes other pressures will have to take priority during this difficult time and people may experience unavoidable delays to their FOI and SAR response times. We thank you for your patience in this challenging time.

If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future correspondence.

Yours sincerely

Information Compliance Team
Legal Services
Delivery
Bracknell Forest Council
Tel: 01344 352000
Email: [email address]
Web: www.bracknell-forest.gov.uk

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Information Compliance-Officer, Bracknell Forest Borough Council

From: [1][email address]

 

Sent:   29^th March 2021

 

Subject: Freedom of Information response No: 903

 

Dear Jonathan Fallon

 

I am writing to confirm that the council has completed the processing of
your request for information.  

 

Please find below a copy of your request, followed by the Council’s
response.

 

REQUEST AND RESPONSE

 

REQUEST

 

Please find a request for information regarding your organisations'
printers/printing devices/associated contracts.

 

I would be grateful if you could reply to the questions below.

 

Q1. Companies awarded? Konica for all

a. Photocopiers/MFDs

b. Printers

c. Print room / reprographics

 

Q2. Length of contract/s and end dates? The agreement ends on 23^rd June

b. Printers

c. Print room / reprographics

 

Q3. Number of devices?

a. Photocopiers/MFDs ~100

b. Printers <10 but mostly covered by MFDs

c. Print room / reprographics – shared service managed by Wokingham
Borough Council -

 

Q4. Annual print/copy volume

a. Photocopiers/MFDs – low during COVID – estimated 5000 copies

b. Printers

c. Print room / reprographics – 0.5M clicks

 

Q5. Annual spend?

a. Photocopiers/MFDs – only replace in failure so estimated £10k pa

b. Printers – included in above

c. Print room / reprographics - £115k

 

Q6. Details on how these were procured. i.e. By Framework - Framework

a. Procurement method - Tender

b. If Framework, please state which one. Unknown

 

Q7. Do you have any print management software? If so, which software? No

 

Q8. Do they supply you with any scanning software (additional to the
software native to the device)? No

 

Q9. What Document Management solution/s do you currently use within your
organization? SharePoint

 

Q10. Who are the procurement & business/IT contacts within your
organization responsible for the decision on MFD's
[2][email address] (Desktop Team Leader)

 

You may also find it helpful to refer to our web page
[3]https://www.bracknell-forest.gov.uk/busi...
which contains other helpful information as well.

 

If you have any queries about this matter please contact me. Please
remember to quote the reference number above in any future communications.

 

Please note that your request may itself be the subject of a FOI request
and will be disclosed in that event.

 

Bracknell Forest council now considers that it has complied with your
request. However, you have a right to appeal if you are dissatisfied with
our response. Requests for an internal review must be made in writing, and
within 40 calendar days of this response being issued to you. When
requesting an internal review, please include your reference number, the
date of your original request and your contact details. Please also
include an explanation of why you are dissatisfied with our response.
Requests for an internal review should be sent to:
[4][Bracknell Forest Borough Council request email]

 

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council. The Information Commission can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

Yours sincerely

Information Management Team

 

 

Information Compliance-Officer

 

Legal Services
Service Delivery
Bracknell Forest Council

 

Tel: 01344 352000
Email: [5][email address]
Web: [6]www.bracknell-forest.gov.uk

 

 

 

 

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References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. https://www.bracknell-forest.gov.uk/busi...
4. mailto:[Bracknell Forest Borough Council request email]
5. mailto:[email address]
6. http://www.bracknell-forest.gov.uk/

Information Compliance-Officer, Bracknell Forest Borough Council

Dear Jonathan Fallon
Further to our response to your request in March it has been brought to
our attention that for question 2 we answered the agreement ends 23rd
June, please note the answer should be 

The contract period is 1^st July 2018 to 30^th June 2023 .

Yours sincerely

 

Information Compliance
Team                                                               

Legal Services 

Delivery
                                                                                                
                                                                                                               
 

Bracknell Forest Council                                               
                
                                                                                       
                  

Tel: 01344
352000                                                                
                
                                                                                               
                  

Email: [1][email address]                                   
        
                                                                                       
             
                                                                                       
 

Web:
[2]www.bracknell-forest.gov.uk                                        
       
                                                                                               
       
                                                                                               
       
                                                                                               
         

           

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We don't know whether the most recent response to this request contains information or not – if you are jonathan Fallon please sign in and let everyone know.