Managed Print Services

A Taylor made this Freedom of Information request to Wigan Metropolitan Borough Council

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The request was successful.

Dear Wigan Metropolitan Borough Council,

I’m seeking information from The Council regarding Managed Print Services. Please review the below questions and respond in 20 days.

1. Current printing and photocopier contract details?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

2. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

3. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics
d. Extension options and if the contract has extend the new termination date.

4. Number of devices?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

5. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

6. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

7. Details on how these were procured. i.e. By Framework
a. Procurement method
b. If Framework, please state which one RFQ?

8. Do you have any print management software? If so, which
software?

9. Do you have any scanning software (additional to the
software native to the device)?

10. What Document Management solution/s do you currently use within
your organization?

11. What PDF software do you pay for? And how many licenses do you
pay for (an average per annum would be a good number here please)?

12. Whether the print management solution is hosted on or off premise. If on premise is there's a timeline to move to a hybrid or full cloud solution.

13. Who is the Senior Procurement Officer.

14. Who (outside of procurement) has responsibility of the day to day management of these devices and this contract?

Kind Regards,

A Taylor

FoI Request, Wigan Metropolitan Borough Council

Dear Sir / Madam
FOI 11124
I am emailing to confirm the receipt of your recent request for
information to Wigan Council. This has been logged with reference
indicated above and will be forwarded to the relevant department for
action.
We will respond as soon as possible and in most cases no later than 20
working days after the receipt of your request i.e. by 1 December 2020.
The Information Commissioner’s Office has recognised the unprecedented
challenges all are facing during the pandemic and that people may
experience delays when making information rights requests during the
current situation.  This is because the Council’s resources are focused on
ensuring that at risk and vulnerable residents are supported at this time.
 
If you have any comments or questions in the meantime, please direct them
to [1][Wigan Council request email], or in writing to the address below.
The Council does not charge for most FOI requests, but charges may be made
for actual disbursements incurred such as photocopying, printing, postage
and packaging, and only if these charges amount to more than £20.00. If a
charge is to be made, confirmation of the payment due will be given before
the information is provided and payment may be requested prior to the
provision of the information.
Kind regards
Kath Peace
Information Governance Assistant
 
Please note that in light of Government guidance, all Legal Services staff
are currently working from home.  We have a skeleton staff attending the
office, by exception and only where absolutely necessary.  Wherever
possible, please avoid posting documents to us and use electronic
communication instead.  If you must post a hard copy document, please
email the recipient, so we can arrange for post to be collected.  In these
exceptional times please note our response times to correspondences may
increase as we continue to support the most vulnerable in society and our
frontline services.
 
Legal Services - Resources Directorate
Wigan Council
Town Hall, Library Street
Wigan WN1 1YN
 
[2]www.wigan.gov.uk
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[4]www.facebook.com/WiganCouncilOnline
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FoI Request, Wigan Metropolitan Borough Council

1 Attachment

Dear Mr/Ms Taylor,

I am writing to respond to your recent request for information. This request has been handled under the Freedom of Information Act 2000.

The response to your request is attached.

If you are unhappy with any aspect of this response, an independent senior officer will review this decision. If you are not satisfied with our response you must put your complaint in writing within 40 working days of receipt of this response giving the reasons for your complaint. You can either email [Wigan Council request email] or write to the address below.

You can also complain to the Information Commissioner, who is the regulator for Freedom of Information. Her website is https://ico.org.uk/ and her helpline number is 0303 1231113.
Her staff may ask you to exhaust our internal complaints procedure if you choose to complain to her office now.

Kind regards

Graham Donelan
Information Governance Officer

Please note that in light of Government guidance all Legal Services staff are currently working from home. We have a skeleton staff attending the office, by exception and only where absolutely necessary. Wherever possible, please avoid posting documents to us and use electronic communication instead. If you must post a hard copy document, please email the recipient, so we can arrange for post to be collected. We do not currently accept service of any documents by DX.

In these exceptional times please note our response times to correspondences may increase as we continue to support the most vulnerable in society and our frontline services.

Wigan Council
Legal Services – Resources Directorate
Town Hall,
Library Street,
Wigan,
WN1 1YN
01942 827639 (internal ext 2639)
[mobile number]
www.wigan.gov.uk
www.twitter.com/wigancouncil
www.facebook.com/WiganCouncilOnline

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