Managed Print Services

Andrew Perry made this Freedom of Information request to Glasgow City Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Glasgow City Council,

I hope that you are having a good week.

Please find a request for information regarding your organisations' printers/printing devices/associated contracts.

I would be grateful if you could reply to the questions below.

Q1. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q2. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q3. Number of devices?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q4. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q5. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q6. Details on how these were procured. i.e. By Framework
a. Procurement method
b. If Framework, please state which one.

Q7. Do you have any print management software? If so, which software?

Q8. Do they supply you with any scanning software (additional to the software native to the device)?

Q9. What Document Management solution/s do you currently use within your organization?

Q10. Who are the procurement & business/IT contacts within your organization responsible for the decision on MFD's and the contract(s)? What is their job title, and their contact telephone & email details?

Yours faithfully,
Andrew Perry

Customer Care Centre, Glasgow City Council

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FOI_CCT, Glasgow City Council

1 Attachment

OFFICIAL

 

Dear Mr Perry

 

Please find attached Glasgow City Council’s response to your information
request.

 

Regards

 

Information and Data Protection Team

Chief Executive’s Department

Glasgow City Council

40 John Street

GLASGOW

G1 1JL

 

E-mail: [1][email address]

 

 

OFFICIAL

Glasgow - proud host of the 26th UN Climate Change Conference (COP26) -
UK2020.

Please print responsibly and, if you do, recycle appropriately. 

Disclaimer:
This email is from Glasgow City Council or one of its Arm’s Length
Organisations (ALEOs). Views expressed in this message do not necessarily
reflect those of the council, or ALEO, who will not necessarily be bound
by its contents. If you are not the intended recipient of this email (and
any attachment), please inform the sender by return email and destroy all
copies. Unauthorised access, use, disclosure, storage or copying is not
permitted. Please be aware that communication by internet email is not
secure as messages can be intercepted and read by someone else. We
therefore strongly advise you not to email any information which, if
disclosed to someone else, would be likely to cause you distress. If you
have an enquiry of this nature then please write to us using the postal
system. If you choose to email this information to us there can be no
guarantee of privacy. Any email, including its content, may be monitored
and used by the council, or ALEO, for reasons of security and for
monitoring internal compliance with the office policy on staff use. Email
monitoring or blocking software is also used. Please be aware that you
have a responsibility to make sure that any email you write or forward is
within the bounds of the law. Glasgow City Council, or ALEOs, cannot
guarantee that this message or any attachment is virus free or has not
been intercepted and amended. You should perform your own virus checks. 

 

Protective Marking

 

We are using protective marking software to mark all our electronic and
paper information based on its content, and the level of security it needs
when being shared, handled and stored. You should be aware of what these
marks mean for you when information is shared with you:  

 1. OFFICIAL SENSITIVE (plus one of four sub categories: Personal Data,
Commercial, Operational, Senior Management) - this is information
regarding the business of the council or of an individual which is
considered to be sensitive. In some instances an email of this
category may be marked as PRIVATE

 2. OFFICIAL - this is information relating to the business of the council
and is considered not to be particularly sensitive

 3. NOT OFFICIAL – this is not information about the business of the
council. 

For more information about the Glasgow City Council Protective Marking
Policy please visit [2]https://glasgow.gov.uk/protectivemarking

For further information and to view the council’s Privacy Statement(s),
please click on link below:[3]www.glasgow.gov.uk/privacy

References

Visible links
1. mailto:[email address]
2. https://glasgow.gov.uk/protectivemarking
3. http://www.glasgow.gov.uk/privacy

FOI_CCT, Glasgow City Council

OFFICIAL

 

Dear Mr Perry

 

We contacted you with a partial response to your Freedom of Information
request on 8 April 2020.

Please be advised that due to the on-going impact on Covid-19 it is still
not possible to provide a response to the remaining part of your request
at this time.

 

We will continue to work on our response to your information request and
we will send this to you as soon as we can. 

Thank you for your patience and understanding in the current
circumstances.

 

Kind regards

 

Information and Data Protection Team

Chief Executives Department

 

 

                              

 

OFFICIAL

Glasgow - proud host of the 26th UN Climate Change Conference (COP26) -
UK2021.

Please print responsibly and, if you do, recycle appropriately. 

Disclaimer:
This email is from Glasgow City Council or one of its Arm’s Length
Organisations (ALEOs). Views expressed in this message do not necessarily
reflect those of the council, or ALEO, who will not necessarily be bound
by its contents. If you are not the intended recipient of this email (and
any attachment), please inform the sender by return email and destroy all
copies. Unauthorised access, use, disclosure, storage or copying is not
permitted. Please be aware that communication by internet email is not
secure as messages can be intercepted and read by someone else. We
therefore strongly advise you not to email any information which, if
disclosed to someone else, would be likely to cause you distress. If you
have an enquiry of this nature then please write to us using the postal
system. If you choose to email this information to us there can be no
guarantee of privacy. Any email, including its content, may be monitored
and used by the council, or ALEO, for reasons of security and for
monitoring internal compliance with the office policy on staff use. Email
monitoring or blocking software is also used. Please be aware that you
have a responsibility to make sure that any email you write or forward is
within the bounds of the law. Glasgow City Council, or ALEOs, cannot
guarantee that this message or any attachment is virus free or has not
been intercepted and amended. You should perform your own virus checks. 

 

Protective Marking

 

We are using protective marking software to mark all our electronic and
paper information based on its content, and the level of security it needs
when being shared, handled and stored. You should be aware of what these
marks mean for you when information is shared with you:  

 1. OFFICIAL SENSITIVE (plus one of four sub categories: Personal Data,
Commercial, Operational, Senior Management) - this is information
regarding the business of the council or of an individual which is
considered to be sensitive. In some instances an email of this
category may be marked as PRIVATE

 2. OFFICIAL - this is information relating to the business of the council
and is considered not to be particularly sensitive

 3. NOT OFFICIAL – this is not information about the business of the
council. 

For more information about the Glasgow City Council Protective Marking
Policy please visit [1]https://glasgow.gov.uk/protectivemarking

For further information and to view the council’s Privacy Statement(s),
please click on link below:[2]www.glasgow.gov.uk/privacy

References

Visible links
1. https://glasgow.gov.uk/protectivemarking
2. http://www.glasgow.gov.uk/privacy

FOI_CCT, Glasgow City Council

1 Attachment

OFFICIAL

 

Dear Mr Perry

 

Thank you for your request received on 10 March 2020 requesting
information under the Freedom of Information Act.

 

Please find attached the remainder of your response.

                                                  

Yours sincerely

 

Information and Data Protection Team

Chief Executives Department

 

 

 

 

OFFICIAL

Glasgow - proud host of the 26th UN Climate Change Conference (COP26) -
UK2021.

Please print responsibly and, if you do, recycle appropriately. 

Disclaimer:
This email is from Glasgow City Council or one of its Arm’s Length
Organisations (ALEOs). Views expressed in this message do not necessarily
reflect those of the council, or ALEO, who will not necessarily be bound
by its contents. If you are not the intended recipient of this email (and
any attachment), please inform the sender by return email and destroy all
copies. Unauthorised access, use, disclosure, storage or copying is not
permitted. Please be aware that communication by internet email is not
secure as messages can be intercepted and read by someone else. We
therefore strongly advise you not to email any information which, if
disclosed to someone else, would be likely to cause you distress. If you
have an enquiry of this nature then please write to us using the postal
system. If you choose to email this information to us there can be no
guarantee of privacy. Any email, including its content, may be monitored
and used by the council, or ALEO, for reasons of security and for
monitoring internal compliance with the office policy on staff use. Email
monitoring or blocking software is also used. Please be aware that you
have a responsibility to make sure that any email you write or forward is
within the bounds of the law. Glasgow City Council, or ALEOs, cannot
guarantee that this message or any attachment is virus free or has not
been intercepted and amended. You should perform your own virus checks. 

 

Protective Marking

 

We are using protective marking software to mark all our electronic and
paper information based on its content, and the level of security it needs
when being shared, handled and stored. You should be aware of what these
marks mean for you when information is shared with you:  

 1. OFFICIAL SENSITIVE (plus one of four sub categories: Personal Data,
Commercial, Operational, Senior Management) - this is information
regarding the business of the council or of an individual which is
considered to be sensitive. In some instances an email of this
category may be marked as PRIVATE

 2. OFFICIAL - this is information relating to the business of the council
and is considered not to be particularly sensitive

 3. NOT OFFICIAL – this is not information about the business of the
council. 

For more information about the Glasgow City Council Protective Marking
Policy please visit [1]https://glasgow.gov.uk/protectivemarking

For further information and to view the council’s Privacy Statement(s),
please click on link below:[2]www.glasgow.gov.uk/privacy

References

Visible links
1. https://glasgow.gov.uk/protectivemarking
2. http://www.glasgow.gov.uk/privacy