SUBJECT: PLEASE READ: acknowledgement / response to your request

Thank you for your request. We have to respond to Freedom of Information
Act (FOIA) requests within 20 working days and as soon as is reasonably
practicable. You will therefore hear back from us as soon as possible.

However, please note that if your request relates to the following, this
email acts as a response to your request and you will not receive further
correspondence from us.

Information relating to Norfolk County Council:

If your request relates to any of the following, you should refer your
request to  [1][email address] , as the County
Council is responsible for these services:

·      Roads and Transport – potholes, road safety

·      Education and Learning - schools

·      Care, support and health – adult social care, blue badges

·      Children and Families – adoption

·      Libraries, local history and archives

·      Trading Standards

Information that is published on our website:

If your request relates to the following information, I should advise that
this information is exempt under Section 21 (1) of the Freedom of
Information Act 2000, as the information is reasonably accessible via our
website: [2]https://www.south-norfolk.gov.uk/about-u...

·      Council Budgets - refer to our Budget Books
·      Contracts - refer to the Council’s Contract
Register
·      Business Rates - refer to details about all Business
Rate accounts
·      Staff - refer to the Senior Structure Chart
·      Money spent - refer to data relating to spending
over £250
·      National Assistance Funerals - refer to our list of funerals, inc.
spend

In accordance with the FOIA this email acts as a Refusal Notice.  In terms
of the exemption, you have a right of appeal against our decision.  In the
first instance this appeal must be internal, and you can email
[3][South Norfolk District Council request email]  to request a review.

Please do not reply to this message - replies to this message are routed
to an unmonitored mailbox.

References

Visible links
1. mailto:[email address]
2. https://www.south-norfolk.gov.uk/about-u...
3. mailto:[South Norfolk District Council request email]

Dear Ross

I refer to your Freedom of Information request to which I am now in a position to respond on behalf of South Norfolk Council. My response is outlined below along with your questions for ease of reference.

1. Current printing and photocopier contract details?
a. Photocopiers/MFD?s see Contract Register on website: https://www.south-norfolk.gov.uk/about-u...
b. Printers MFD’S used for printing
c. Print room / reprographics Council does not have a print room

2. Companies awarded?
a. Photocopiers/MFDs see Contract Register on website: https://www.south-norfolk.gov.uk/about-u...
b. Printers MFD’S used for printing
c. Print room / reprographics Council does not have a print room

3. Length of contract/s and end dates?
a. Photocopiers/MFDs As Q1: https://www.south-norfolk.gov.uk/about-u...
b. Printers As Q1
c. Print room / reprographics As Q1

4. Number of devices?
a. Photocopiers/MFDs 16
b. Printers 6
c. Print room / reprographics NA

5. Annual print/copy volume
a. Photocopiers/MFDs this information is not recorded
b. Printers NA
c. Print room / reprographics NA

6. Annual spend?
a. Photocopiers/MFDs £12k
b. Printers NA
c. Print room / reprographics NA

7. Details on how these were procured. i.e. By Framework
a. Procurement method Crown Commercial Services Framework
b. If Framework, please state which one RM1599 Lot 2

8. Do you have any print management software? If so, which
software? NA

9. Do they supply you with any scanning software (additional to the
software native to the device)? NA

10. What Document Management solution/s do you currently use within
your organization? IDOX UNIFORM

11. What PDF software do you pay for? And how many licenses do you
pay for (an average per annum would be a good number here please)? ADOBE ACROBAT PRO x10

I hope this is of assistance and is sufficient to meet your requirements, but if, for whatever reason you wish to get back to me, please feel free to do so. In particular if you are unhappy with the information provided or how your request was handled please let me know and I will explain how you can request an internal review of our decision.

Please quote SFOI 20-80 in any further correspondence concerning this request.

Regards

Emma Goddard
Senior Governance Officer
t 01508 533943 e [email address]

This email and any attachments are intended for the addressee only and may be confidential. If they come to you in error you must take no action based on them, nor must you copy or show them to anyone. Please advise the sender by replying to this email immediately and then delete the original from your computer. Unless this email relates to Broadland District Council or South Norfolk Council business it will be regarded by the council as personal and will not be authorised by or sent on behalf of the councils. The sender will have sole responsibility for any legal actions or disputes that may arise. We have taken steps to ensure that this email and any attachments are free from known viruses but in keeping with good computing practice, you should ensure they are virus free. Emails sent from and received by members and employees of Broadland District Council and South Norfolk Council may be monitored.

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