Managed Print Fleet

d.mendelson made this Freedom of Information request to Hillingdon Borough Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Hillingdon Borough Council,

Please can you assist me through the Freedom of Information in providing the following information:
1. Please state the number of employees and number of offices within your organization.
2. Please state the number of printers currently within the organization, including MFD´s & photocopiers.
3. Please state the number of devices that are A3 compatible.
4. What percentage of your fleet is printed in colour vs mono?
5. In terms of usage, what is your monthly page volume?
6. How many users on average per printer?
7. Please state the number of large format devices and your current model.
8. Who are the main manufacturers for the printers (hardware)?
9. Who are the main supplier(s) of print consumables (Toner, spares, etc)?
10. Who is your preferred channel partner, if any?
11. What is the approximate spend on printers and consumables during the last year?
12. What are the start and end dates for the managed print contract in your organization (if applicable to the MFD´s)?
13. Which procurement route or framework was used to procure this service?
14. The named person and their role in your organization is in charge of the procurement for printing and any managed print contracts.

Yours faithfully,

d.mendelson

Residents Services FOI, Hillingdon Borough Council

Dear  D Mendelson
I am writing in response to your request for information under the Freedom
of Information Act 2000, received  30/04/2018.
Under the Freedom of Information Act 2000 we have 20 working days to
respond to your request.  Therefore the deadline for our response
is 30/05/2018  however we aim to respond as soon as possible.

If we require further information or clarification from you in order to
assist us in responding to your request, or if we require a fee to be paid
before we can respond we will contact you shortly.

Yours sincerely

 

Michelle Barber

Members Liaison Officer /FOI Officer

Resident Services

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FOI ., Hillingdon Borough Council

FOI 6667407

Dear Michelle

I am writing in response to your request for information below.

As I understand it you are seeking to know:

1.      Please state the number of employees and number of offices within

your organization.

3000-3500 employees, largely based at the Civic Centre, with approximately
50 remote locations (Care Centres, Libraries, Depots) around the borough.

2.      Please state the number of printers currently within the

organization, including MFD´s & photocopiers.

LBH are currently within a managed print contract for 88 MFD devices plus
26 that LBH own.

3.      Please state the number of devices that are A3 compatible.

All Multifunction devices have the capability to print A3.

4.      What percentage of your fleet is printed in colour vs mono?

10% Colour, 90% Mono - System defaults to Mono and users must specifically
request a document to be printed in colour if required.

5.      In terms of usage, what is your monthly page volume?

Up to Approx 900,000 pages

6.      How many users on average per printer?

3500 / (88 + 26) = 31 Users per printer.  Though this figure is skewed by
smaller numbers of users at remote sites or enclosed offices sharing 1
printer.  At the Civic Centre (main office) the figure is closer to 60
users per device.

7.      Please state the number of large format devices and your current

Model.

2 Large Format Devices are used by planning and green spaces departments -
Epson SC-TC5200

8.      Who are the main manufacturers for the printers (hardware)?

Xerox & Canon

9.      Who are the main supplier(s) of print consumables (Toner, spares,

etc)?

Xerox & Canon

10.     Who is your preferred channel partner, if any?

No channel partner - Toners and Maintenance is directly managed as part of
managed print contract.

11.     What is the approximate spend on printers and consumables during

the last year?

circa £180k

12.     What are the start and end dates for the managed print contract in

your organization (if applicable to the MFD´s)?

Start Date 01/04/2018 end date 31/3/2023

13.     Which procurement route or framework was used to procure this

Service?

Framework RM3781 Lot 2

14.      The named person and their role in your organization is in charge

of the procurement for printing and any managed print contracts.

Jo Allen - ICT Category Manager

If you have any queries regarding this matter please do not hesitate to
contact me.

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St, Uxbridge,
UB8 1UW (or via email to [1][Hillingdon Borough Council request email] marked for the attention
of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply to the Information Commissioner for a decision. The
Information Commissioner can be contacted at: Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours sincerely,

Bernard Boadu
Technical Assistant ​

​Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
Uxbridge
UB8 1UW
01895 55(6923)

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