Dear Ms Morris

Thank you for your e-mail submitting an FOI request. This has been forwarded to our Information Governance Officer for them to investigate and respond directly to you.

If you have any further enquiries regarding this FOI or any further FOI’s please can you e-mail [email address].

Yours sincerely

Kim Vassallo
Customer Services Officer
Havant Borough Council
Public Service Plaza
Civic Centre Road
Havant
Hampshire
PO9 2AX
 
Telephone: 023 92 446 019
Email: [Havant Borough Council request email]
Web: www.havant.gov.uk
Facebook: www.facebook.com/havantboroughcouncil
Twitter: www.twitter.com/havantborough
If you are requesting information under the Freedom of Information Act, Environmental Information Regulations or Data Protection Act then please re-direct your email to [Havant Borough Council request email].  Any statutory timeframe for a response for requests will not commence until the request is received by the Customer Services Team.
Information in this message is confidential and may be privileged. It is intended solely for the person to whom it is addressed. If you are not the intended recipient, please notify the sender and delete the message from your system immediately

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Dear Ms Morris,

Thank you for your request for information which has been received by Havant Borough Council.

Your request for information has been logged under reference 23-662 and will be dealt with under the Freedom of Information Act 2000 or Environmental Information Regulations 2004. We will determine whether we hold the information you have requested and provide you with our response within 20 working days.
For more information on our approach to information requests and to view our Publication Scheme, please use the following link: http://www.havant.gov.uk/freedom-of-info... or contact us on: [email address] quoting the reference number above.

For information about what we do with personal data see our privacy notice: https://www.havant.gov.uk/service-privac....

Kind regards,

Information Governance

Havant Borough Council
Public Service Plaza
Civic Centre Road
Havant PO9 2AX

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Dear Ms Morris,

Information request 23-662

Thank you for your request for information under the Freedom of
Information Act 2000 which was received by Havant Borough Council on 31
January 2024. You have requested the following:

1.Please state who your supplier is for:

a) MFD's/SFP's – Right Digital Solutions Ltd

b) Print room/ reprographics – the machines are owned by HBC but we use
ITEC House, Bristol for click charges only

2. If your supplier is a re-seller, which manufacturer do you use for:

a) MFD's/SFP's - Kyocera

b) Print room/ reprographics - as above

3. Please can you confirm the start and expiry dates for your contracts,
including any extension terms for:

a) MFD's/ SFP's – 18/04/2023 – 17/04/2025 (24 months), with option for 2
additional 12 month extensions.

b) Print room/ reprographics – as above these are owned by HBC so would
only have to give three months’ notice for click charge contract

4. Please can you confirm the number of devices you have for:

a) MFD's/ SFP's – 4

b) Print room/ reprographics – 3

5. Please can you confirm the person and their role who is in charge of
the procurement for printing and any managed print contracts?

a) MFD's/SFP's – Digital Services Manager

b) Print room/ reprographics - Service Manager, Facilities and Resilience

6. Who is in charge of the day to day running of devices from a IT/Tech
point of view?

a) MFD's/SFP's – Digital Services Manager

b) Print room/ reprographics - print room staff/ITEC for more tech issues

7. Does the council have a document management system in place? If so what
is the brand? Is the solution on premise, cloud or hybrid approach?

a) Print & Scan Management? N- linked to specific application.

b) Brand- Idox

c) On-Premise, cloud or hybrid? Cloud

8. Does the council have a secure print management/ follow-me-print system
in place? If so, what is the brand? Is the solution on premise, cloud or
hybrid approach?

a) secure print management/follow-me-print? Y-

b) Brand - Papercut

c) On-Premise, cloud or hybrid? On-Premise

9. Did you procure your existing contract through a public sector
framework? If so, please could you confirm which framework for:

a) MFD's/SFPs - No

b) Print room/ reprographics - we own and if we replaced we would use the
frameworks in place for local government and in conjunction with our
inhouse procurement team recommendations

This concludes our response to your request.

The information contained in this response is released under an Open
Government Licence, for more information please visit the council's
website; [1]http://www.havant.gov.uk/re-use-public-s...

If you are dissatisfied with the outcome of your request, please contact
our Information Governance Department on [2][email address] and
we will conduct an internal review. Upon review, If you are still
dissatisfied, you may appeal our decision by contacting the Information
Commissioner’s Office; for more information please visit
[3]www.ico.org.uk/foicomplaints.

Please be aware, if we do not receive an appeal within 40 days of you
receiving this letter we will assume that you are satisfied with our
response. If you wish to make any further requests for information please
do not hesitate to contact us on [email address].

Kind regards,

Information Governance

Havant Borough Council 

Public Service Plaza                                                    

Civic Centre Road 

Havant PO9 2AX

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