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Managed Print

Louise Stallard made this Freedom of Information request to Camden and Islington NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for Louise Stallard to read recent responses and update the status.

Dear Camden and Islington NHS Foundation Trust,

1. Please confirm if you are in contract for a fully outsourced managed print service.
2. Does this include Multi-Functional Devices (MFDs) and printers?
3. Please confirm contract number title/reference on Contracts finder https://www.contractsfinder.service.gov.... or OJEU ref number on http://ted.europa.eu/TED/main/HomePage.do
4. Please confirm date from and date to of contract awarded and what extensions if any.
5. Please confirm who the contract was awarded to.
6. Please confirm the name or job role of the employee that is responsible for the management of the printer estate for your organisation.
7. Please confirm if you currently reclaim the VAT on the managed service contract.
8. Please confirm the current Service Level Agreements (SLA’s) in place and whether these SLA’s have been met over the last 12 months.
9. Please confirm if you intend to go out to tender next time or call off an existing framework. If so, which one?
10. How many MFDs do you have?
11. What is the annual spend on MFDs – including lease costs, consumables, costs per click and service charges?
12. How many printers do you have?
13. What is the annual spend on printers – including lease costs, consumables, costs per click and service charges?
14. What is the annual spend on toners outside of any contract that is in place with a 3rd party?
15. Please confirm the annual volumes of mono and colour prints.
16. How much time a month does the IT team spend on printer queries from end users?
17. Do you have any mobile print capabilities?
18. Do you have any secure print capabilities?
19. What print management software do you use across the organisation?
20. What remote monitoring software do you use across the organisation?
21. How many locations do you have?

Yours faithfully,

L Stallard

Dear Camden and Islington NHS Foundation Trust,

Please can you confirm when I will receive a response to the recent FOI request I made.

Thanks

Yours faithfully,

Louise Stallard

Information, Freedom, Camden and Islington NHS Foundation Trust

Dear Louise,

Thanks for your comment I cannot locate your original FOI request are you able to re-send this to me.

Thanks &

Kind Regards

Umar Sabat
Interim Head of Information Governance & Security

Telephone +44 (0)20 3317 7100
Email [email address]
Online www.candi.nhs.uk

Camden and Islington NHS Foundation Trust
1st Floor, East Wing, St Pancras Hospital
4 St Pancras Way, London NW1 0PE

Dear Umar

Please see Details of the previous request submitted.

1. Please confirm if you are in contract for a fully outsourced managed print service.
2. Does this include Multi-Functional Devices (MFDs) and printers?
3. If no to 1 do you have any contract in place for your printers and MFD’s/ copiers
4. For 1 or 3 above Please confirm contract number title/reference on Contracts finder https://www.contractsfinder.service.gov.... or OJEU ref number on http://ted.europa.eu/TED/main/HomePage.do
5. Please confirm date from and date to of any print related contracts awarded and what extensions are available, if any.
6. Please confirm who the contract was awarded to.
7. Please confirm the name or job role of the employee that is responsible for the management of the printer estate for your organisation.
8. Please confirm if you currently reclaim the VAT on the managed service contract.
9. Please confirm the current Service Level Agreements (SLA’s) in place and whether these SLA’s have been met over the last 12 months.
10. Please confirm if you intend to go out to tender next time or call off an existing framework. If so, which one?
11. How many MFDs do you have?
12. What is the annual spend on MFDs – including lease costs, consumables, costs per click and service charges?
13. How many printers do you have?
14. What is the annual spend on printers – including lease costs, consumables, costs per click and service charges?
15. What is the annual spend on toners outside of any contract that is in place with a 3rd party?
16. Please confirm the annual volumes of mono and colour prints.
17. How many tickets have been raised to IT for printer related issues.
18. Do you have any mobile print capabilities?
19. Do you have any secure print capabilities?
20. What print management software do you use across the organisation?
21. What remote monitoring software do you use across the organisation?
22. How many locations do you have?

Yours sincerely,

Louise Stallard

Dear Information, Freedom,

Please can you update me on the status of this request.

Yours sincerely,

Louise Stallard

Information, Freedom, Camden and Islington NHS Foundation Trust

Dear Louise,

Are you able to send the original request to [email address]

Thanks

Kind Regards

Umar Sabat
Interim Head of Information Governance & Security

Telephone +44 (0)20 3317 7100
Email [email address]
Online www.candi.nhs.uk
@CI_NHS

Camden and Islington NHS Foundation Trust
1st Floor, East Wing, St Pancras Hospital
4 St Pancras Way, London NW1 0PE

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Sabat, Umar, Camden and Islington NHS Foundation Trust

4 Attachments

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1.            Please confirm if you are in contract for a fully outsourced
managed print service. Yes

2.            Does this include Multi-Functional Devices (MFDs) and
printers? Yes

3.            If no to 1 do you have any contract in place for your
printers and MFD’s/ copiers

4.            For 1 or 3 above Please confirm contract number
title/reference on Contracts finder
[1]https://www.contractsfinder.service.gov.... or OJEU ref number on
[2]http://ted.europa.eu/TED/main/HomePage.do

                Framework Ref: DN226181 - OJEU Ref: 2016/S061-104740

5.            Please confirm date from and date to of any print related
contracts awarded and what extensions are available, if any. November 2017
- 3 years + 2 years extension contract

6.            Please confirm who the contract was awarded to. Capita

7.            Please confirm the name or job role of the employee that is
responsible for the management of the printer estate for your
organisation. Konrad Hutchins, Head of IT

8.            Please confirm if you currently reclaim the VAT on the
managed service contract. No

9.            Please confirm the current Service Level Agreements (SLA’s)
in place and whether these SLA’s have been met over the last 12 months.
 Not available as this is new agreement

10.          Please confirm if you intend to go out to tender next time or
call off an existing framework. If so, which one? Not available

11.          How many MFDs do you have? 133

12.          What is the annual spend on MFDs – including lease costs,
consumables, costs per click and service charges? Refusal please see below

13.          How many printers do you have? Not available - in the process
to be audited

14.          What is the annual spend on printers – including lease costs,
consumables, costs per click and service charges? Refusal please see below

15.          What is the annual spend on toners outside of any contract
that is in place with a 3rd party? Refusal please see below

16.          Please confirm the annual volumes of mono and colour prints.
10,000,000.00

17.          How many tickets have been raised to IT for printer related
issues. 968 for past 12 months

18.          Do you have any mobile print capabilities? No

19.          Do you have any secure print capabilities? Partly Yes

20.          What print management software do you use across the
organisation? Software provided by 3rd party supplier. Information not
available

21.          What remote monitoring software do you use across the
organisation? None

22.          How many locations do you have? 34

 

Refusal Notice

 

I must advise you that the Trust is withholding your request for
information under section 43(2) of the Freedom of Information Act 2000

 

Section 43(2) of the Freedom of Information Act 2000 states:

 

Information is exempt information it its disclosure under this Act  would,
or would be likely to, prejudice the commercial interests of

any person (including the public authority holding it).

 

Section 43(2) is a qualified exemption meaning that a public interest test
must be applied in order for the Trust to rely on it.  The Trust has
therefore conducted a balancing test to establish whether the public
interest in releasing the information outweighs the public interest in
withholding it and has concluded that releasing this would jeopardise
on-going procurement activities.  

 

Kind Regards

 

Umar Sabat

Interim Head of Information Governance & Security

 

Telephone               +44 (0)20 3317 7100

Email                        [3][email address]

Online                      [4]www.candi.nhs.uk

                                [5]@CI_NHS

 

Camden and Islington NHS Foundation Trust

1^st Floor, East Wing, St Pancras Hospital

4 St Pancras Way, London NW1 0PE

[6]Description: cid:image006.jpg@01D35D51.9C67AA50

 

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We don't know whether the most recent response to this request contains information or not – if you are Louise Stallard please sign in and let everyone know.