Managed Payment to Landlord APA under UC Full service

Glenys Harriman made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Department for Work and Pensions.

Dear Department for Work and Pensions,

Under Universal Credit Full service, "Managed Payments to Landlord" (MPTL) of housing cost element are paid through the Third Party Deduction system, on a 28 day cycle, meaning once a year there will be no payment.

This question is to enable a landlord to calculate when a payment will be "missing":

Is the date that the MPTL is available to be put onto the schedule -
(a) the date that the claimant's award is assessed (the "assessment date") or
(b) the date that the claimant is due to be paid?


Claimant's UC assessment period runs from 11th to 10th of each month, meaning assessment date in September is 10th September.
The payment schedule is due to the landlord on 16th September.

So if the date is (a) (assessment date) it is possible that the MPTL will catch that schedule ie be paid to landlord on 16th September.
But if the date that the MPTL becomes available is (b) (payment date) it will be too late for that schedule.

Please note I have checked the "Universal Credit and Rented Housing - Guide to Landlords" for the answer and it isn't there. Also checked to see if the answer was part of my previous related request FOI 3908 04/10/17 but it wasn't in this as my question didn't include this.

Thank you very much for your help.

Yours faithfully,

Glenys Harriman

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
Should you have any further queries in connection with this request do
please contact us.
For further information on the Freedom of Information Act within DWP
please click on the link below.

show quoted sections


Visible links

DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information request.

You can expect a reply by 27 September 2018 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF or telephone 0303 123 1113 or 01625 545745

show quoted sections

DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

FoI 3589

Please see the attached reply to your Freedom of Information request.

Yours sincerely
DWP Strategy FoI Team

show quoted sections