Malicious email volume

Rebecca Moody made this Freedom of Information request to The Crown Estate as part of a batch sent to 93 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Rebecca Moody
Delivered

Dear The Crown Estate,

Please find below my FOI request regarding malicious emails sent to the department.

The date range for the request is for 2022. The data shall include a breakdown by individual departments (e.g. separate departments, agencies, or public bodies within the main government agency), if applicable. Where data isn't available for the entire year, please provide the data and timescale it relates to (e.g. X emails over the last 90 days).

1. How many malicious emails have been successfully blocked/detected?
2. If possible, please provide a breakdown of figures by malicious email type, e.g. spam, malware, phishing, and ransomware.
3. What percentage of malicious emails were opened by staff?
4. What percentage of malicious links in the emails were clicked on by staff?
5. How many email accounts/employees are there within your department?

Yours faithfully,
Rebecca Moody

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Enquiries, The Crown Estate

Thank you for your email which is receiving our attention. We will get
back to you with a response as soon as we can.

If your email is a request for information, it will be handled under the
Freedom of Information Act 2000, the Environmental Information Regulations
2004 or data protection law as appropriate. We will come back to you as
soon as possible, and within 20 working days, or one month for data
protection requests.

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adjustments may include, but are not limited to, responding to your
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Enquiries   |  

[1]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[2]thecrownestate.co.uk
[3]LinkedIn   [4]Twitter   [5]Instagram

[6][The Crown Estate request email]

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Aimee Gasston, The Crown Estate

Dear Rebecca

Your information request (1560)

Thank you for your information request of 26 January 2023. Please find
answers to your questions below.

1. How many malicious emails have been successfully blocked/detected?

We only hold data for the period February to December 2022. We blocked
740,415 emails during this time.

2. If possible, please provide a breakdown of figures by malicious email
type, e.g. spam, malware, phishing, and ransomware.

Most emails are rejected for reasons relating to the sender/their IP
address so it is not possible to determine how many are malicious. We do
not hold this information as a result.

3. What percentage of malicious emails were opened by staff?

No information held.

4. What percentage of malicious links in the emails were clicked on by
staff?

No information held.

5. How many email accounts/employees are there within your department?

We have 1130 email accounts on our system – this includes individual
users, plus shared resource mailboxes. In addition, our headcount was 585
as at 31 December 2022.

I hope this response is helpful. However, if you are not satisfied with
the way we have handled your information request, you may appeal our
decision which will then be investigated through an internal review. You
may request an internal review within 40 working days from today’s date.
If you are not content with the outcome of such a review, you have the
right to refer any complaint directly to the ICO (contact details are
available at: [1]www.ico.org.uk). The ICO will usually expect you to have
first exhausted our own complaints procedure before raising any concerns
with them.

Yours sincerely

Aimee Gasston

Transparency Manager

 

 

 

 

Aimee Gasston   |   Transparency Manager

Pronouns: she/her/hers

M: +44 7552 863 512   T: +44 20 7851 5046

[2]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[3]thecrownestate.co.uk
[4]LinkedIn   [5]Twitter   [6]Instagram

[7][email address]

LEGAL DISCLAIMER - IMPORTANT NOTICE
The information in this message, including any attachments, is intended
solely for the use of the person to whom it is addressed. It may be
confidential and subject to legal professional privilege and it should not
be disclosed to or used by anyone else. If you receive this message in
error please let the sender know straight away. The Crown Estate's head
office is at 1 St James's Market London SW1Y 4AH.

We cannot accept liability resulting from email transmission.

From: Rebecca Moody <[8][FOI #942525 email]>
Sent: 26 January 2023 18:27
To: Enquiries <[9][The Crown Estate request email]>
Subject: Freedom of Information request - Malicious email volume

 

Dear The Crown Estate,

Please find below my FOI request regarding malicious emails sent to the
department.

The date range for the request is for 2022. The data shall include a
breakdown by individual departments (e.g. separate departments, agencies,
or public bodies within the main government agency), if applicable. Where
data isn't available for the entire year, please provide the data and
timescale it relates to (e.g. X emails over the last 90 days).

1. How many malicious emails have been successfully blocked/detected?
2. If possible, please provide a breakdown of figures by malicious email
type, e.g. spam, malware, phishing, and ransomware.
3. What percentage of malicious emails were opened by staff?
4. What percentage of malicious links in the emails were clicked on by
staff?
5. How many email accounts/employees are there within your department?

Yours faithfully,
Rebecca Moody

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