Malicious email volume

The request was partially successful.

Dear Wokingham Borough Council,

Please find below my FOI request regarding malicious emails sent to the council.

The date range for the requests is from 2018 to present day. The data shall include a breakdown by year.

1. How many malicious emails (e.g. phishing emails) have been successfully blocked?
2. What percentage of malicious emails were opened by staff?
3. What percentage of malicious links in the emails were clicked on by staff?
4. How many ransomware attacks were blocked?
5. How many ransomware attacks were successful?

Yours faithfully,
Rebecca Moody

informationrequests, Wokingham Borough Council

Thank you for your email.

If you have submitted a Freedom of Information request, please be aware
that we can accept requests via our on-line web-form, which you may find
an easier way of submitting a request in future.

The online request form can be found at:
[1]http://axlr8.wokinghamfoi.org.uk/feedbac...

Yours sincerely

 

Customer Services

 

DISCLAIMER
You should be aware that all e-mails received and sent by this Council are
subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party. (The information contained in this message or
any of its attachments may be privileged and confidential and intended for
the exclusive use of the addressee). The views expressed may not be
official policy but the personal views of the originator.

If you are not the addressees any disclosure, reproduction, distribution,
other dissemination or use of this communication is strictly prohibited.

If you received this message in error please return it to the originator
and confirm that you have deleted all copies of it.

All messages sent by this organisation are checked for viruses using the
latest antivirus products. This does not guarantee a virus has not been
transmitted. Please therefore ensure that you take your own precautions
for the detection and eradication of viruses.

 

 

References

Visible links
1. http://axlr8.wokinghamfoi.org.uk/feedbac...

Triggers - FOI Team, Wokingham Borough Council

Ms Moody

RE: Information Request Ref No: 14953

Thank you for your FOI request and this is now being considered within the
statutory framework. The due date for a response to be issued is by
13/12/2021. We will contact you should we require further information to
be able to answer your request which will affect the above date.

Please be aware the legislation define a number of exemptions (Exceptions
for Environmental Information Regulations (EIR)) which may prevent release
of some or all of information you have requested. Your request will be
reviewed and if any of the exemption categories apply, then this
information will not be provided.

If collating the information you have requested, is going to exceed the
appropriate limit then your request will be refused on the grounds of
‘Manifestly Unreasonable’. You will be informed if there is a way to
resubmit the request so that this is within a reasonable response time
(e.g. below 18 hours for Freedom of Information), or the cost of
completing the request if you would like to pay for the work to be done.
In this event, the fee must be paid before the information is provided and
timescale will be suspended until payment has been processed. In the case
of EIR or Subject Access your request may be extended which allows
additional time to compete the request in the case of voluminous or
complex cases.

If you have any queries, please contact Information Services on 0118 974
6000 or email [Wokingham Borough Council request email].

Please quote the above reference number on any communication.

Kind regards,

FOI Team
Information Governance Team
Communities, Insight and Change
[Wokingham Borough Council request email]

Good afternoon,

Please could you provide an update on my FOI request sent on 15th November?

Yours faithfully,
Rebecca

informationrequests, Wokingham Borough Council

Thank you for your email.

If you have submitted a Freedom of Information request, please be aware
that we can accept requests via our on-line web-form, which you may find
an easier way of submitting a request in future.

The online request form can be found at:
[1]http://axlr8.wokinghamfoi.org.uk/feedbac...

Yours sincerely

 

Customer Services

 

DISCLAIMER
You should be aware that all e-mails received and sent by this Council are
subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party. (The information contained in this message or
any of its attachments may be privileged and confidential and intended for
the exclusive use of the addressee). The views expressed may not be
official policy but the personal views of the originator.

If you are not the addressees any disclosure, reproduction, distribution,
other dissemination or use of this communication is strictly prohibited.

If you received this message in error please return it to the originator
and confirm that you have deleted all copies of it.

All messages sent by this organisation are checked for viruses using the
latest antivirus products. This does not guarantee a virus has not been
transmitted. Please therefore ensure that you take your own precautions
for the detection and eradication of viruses.

 

 

References

Visible links
1. http://axlr8.wokinghamfoi.org.uk/feedbac...

informationrequests, Wokingham Borough Council

Dear Ms Moody,

Thank you for your email and I am sorry that a response has not been issued to your request. I have followed up with our IMT service and copied in the Head of IT requesting the information or an update to the progress of this request as we have not yet been supplied any information for this request as yet.

We will respond as soon as possible.

Kind regards,
 
Stuart Bignell
Customer Delivery Officer - FOI, EIR and SAR lead
Chief Executive's Office
Wokingham Borough Council
Email: [email address] Tel: (0118) 974 6000
Wokingham Borough - a great place to live, learn, work & grow and a great place to do business
Website: www.wokingham.gov.uk

Private: Information that contains a small amount of sensitive data which is essential to communicate with an individual but doesn't require to be sent via secure methods.

show quoted sections

Wokingham Borough Council

Dear Ms Rebecca Moody

RE: Freedom of Information Request Ref No: 14953

Thank you for your request and sorry for the delay, please find below the information in response to your request.

1. How many malicious emails (e.g. phishing emails) have been successfully blocked?
Data not tracked, however in the period 111 reports of Malicious Mails received all of which were subsequently blocked

2. What percentage of malicious emails were opened by staff?
Of those reported all were opened by staff who then reported to the IT department

3. What percentage of malicious links in the emails were clicked on by staff?
Of those reported 1 involved a click

4. How many ransomware attacks were blocked?
Data not tracked, none reported either as suspicious mail nor through monitoring of IT estate via Realtime monitoring.

5. How many ransomware attacks were successful?
Data not tracked, none reported either as suspicious mail nor through monitoring of IT estate via Realtime monitoring.

If you are dissatisfied with our response, you can request for it to be reviewed by contacting the Council’s Legal Services at Wokingham Borough Council via; Information Services, Civic Offices, Shute End, Wokingham, RG40 1BN, or e-mailing [Wokingham Borough Council request email] detailing the reasons why you are dissatisfied with the response. Please address your correspondence to Shared Legal Solutions.

Requests not resolved at that stage can be escalated to the Information Commissioner at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

For further information, please visit: https://ico.org.uk/

Yours sincerely

Frankie Lawrence
Information Governance Team
Chief Executive’s Office