Malicious email volume

The request was partially successful.

Dear The Local Government and Social Care Ombudsman,

Please find below my FOI request regarding malicious emails sent to the department.

The date range for the requests is from 2018 to present day. The data shall include a breakdown by year and by individual departments (e.g. separate departments, agencies, or public bodies within the main government agency), if applicable.

1. How many malicious emails have been successfully blocked?
2. What percentage of malicious emails were opened by staff?
3. What percentage of malicious links in the emails were clicked on by staff?
4. How many ransomware attacks were blocked by the department?
5. How many ransomware attacks were successful?

Yours faithfully,
Rebecca Moody

FOI Officer, The Local Government and Social Care Ombudsman

1 Attachment

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FOI Officer, The Local Government and Social Care Ombudsman

2 Attachments

Our ref: 21/213

           

Please quote reference 21/213 when contacting us about this request for
information.

 

If telephoning, please contact: 0330 403 4734

Email address: [1][LGSCO request email]

 

 

Dear Rebecca Moody

 

INFORMATION ACCESS REQUEST – REFERENCE21/213

 

Thank you for your request for information received on 11 November 2021.

 

Your request has been recorded as:

 

Please find below my FOI request regarding malicious emails sent to the
department.

 

The date range for the requests is from 2018 to present day. The data
shall include a breakdown by year and by individual departments (e.g.
separate departments, agencies, or public bodies within the main
government agency), if applicable.

 

1. How many malicious emails have been successfully blocked?

2. What percentage of malicious emails were opened by staff?

3. What percentage of malicious links in the emails were clicked on by
staff?

4. How many ransomware attacks were blocked by the department?

5. How many ransomware attacks were successful?

 

We aim to respond to all requests within 20 working days. You can
therefore expect my response to be issued on or before 09 December 2021.

 

As your request was received electronically, my response will be issued
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[2]Contact us - Local Government and Social Care Ombudsman.

 

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at:

 

[3]https://www.lgo.org.uk/privacy

 

Yours sincerely

 

Mandy Cashmore

Information and Records Officer

Tel: 0330 403 4734

 

[4]SCO logo final jpeg for email signatures

 

Listen - Understand - Communicate - Learn

 

[5]www.lgo.org.uk

 

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2. https://www.lgo.org.uk/contact-us
3. https://www.lgo.org.uk/privacy
5. http://www.lgo.org.uk/

FOI Officer, The Local Government and Social Care Ombudsman

3 Attachments

Dear Rebecca Moody

 

Information Access Request – Reference 21/213

 

Please find attached my response to your request for information which I
received on 11 November 2021.

 

Yours sincerely

 

Mandy Cashmore

Information and Records Officer

Tel: 0330 403 4734

 

[1]SCO logo final jpeg for email signatures

 

Listen - Understand - Communicate - Learn

 

[2]www.lgo.org.uk

 

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.
Please note that our incoming mail size limit is 20Mb per email.

References

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