Malicious email volume

The request was refused by British Pharmacopoeia Commission.

Dear British Pharmacopoeia Commission,

Please find below my FOI request regarding malicious emails sent to the department.

The date range for the requests is from 2018 to present day. The data shall include a breakdown by year and by individual departments (e.g. separate departments, agencies, or public bodies within the main government agency), if applicable.

1. How many malicious emails have been successfully blocked?
2. What percentage of malicious emails were opened by staff?
3. What percentage of malicious links in the emails were clicked on by staff?
4. How many ransomware attacks were blocked by the department?
5. How many ransomware attacks were successful?

Yours faithfully,
Rebecca Moody

MHRA Customer Services, British Pharmacopoeia Commission

Thank you for your email.  This auto-response is to inform you that your
email has been received and will be reviewed by our Customer Service Team.
We will respond to you as soon as possible. 
 
Please note that we may not respond if your query: 
 
• contains offensive language
• has already been answered in a previous reply to you
• is illegible
• is selling or promoting a product
• is for information only 
 
Medicines and Healthcare products Regulatory Agency
10 South Colonnade, 
Canary Wharf, 
London 
E14 4PU
gov.uk/mhra
Stay connected 
 
For information on how the Agency uses your personal data and your data
protection rights, please see our three centres’ Privacy Notices: MHRA,
CPRD and NIBSC. 
 
The UK has left the EU, and the transition period ends on 31 December
2020. Ourguidance and information can be accessed here.

________________________________________ From: Rebecca Moody
<[FOI #805644 email]> Sent: Thursday, November 11,
2021 7:06:56 PM To: MHRA Customer Services Subject: Freedom of Information
request - Malicious email volume Dear British Pharmacopoeia Commission,
Please find below my FOI request regarding malicious emails sent to the
department. The date range for the requests is from 2018 to present day.
The data shall include a breakdown by year and by individual departments
(e.g. separate departments, agencies, or public bodies within the main
government agency), if applicable. 1. How many malicious emails have been
successfully blocked? 2. What percentage of malicious emails were opened
by staff? 3. What percentage of malicious links in the emails were clicked
on by staff? 4. How many ransomware attacks were blocked by the
department? 5. How many ransomware attacks were successful? Yours
faithfully, Rebecca Moody
------------------------------------------------------------------- Please
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MHRA Customer Services, British Pharmacopoeia Commission

Our Ref: FOI 21/1232

Dear Rebecca Moody,

RE: REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your enquiry which we received on 12th November 2021.

I confirm that your request is now being handled under the Freedom of Information Act and you should receive a reply within 20 working days from our date of receipt.

If you need to contact us again about this request, please quote the reference number above.

Please be aware that we publish FOIs replies and these are redacted and are located on our website at the following link below.
https://www.gov.uk/government/collection...

Kind Regards,

MHRA Customer Service Centre

Medicines and Healthcare products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone 0203 080 6000

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Good afternoon,

Is it possible to get an update on FOI 21/1232, please?

Yours sincerely,
Rebecca

MHRA Customer Services, British Pharmacopoeia Commission

Thank you for your email.  This auto-response is to inform you that your
email has been received and will be reviewed by our Customer Service Team.
We will respond to you as soon as possible. 
 
Please note that we may not respond if your query: 
 
• contains offensive language
• has already been answered in a previous reply to you
• is illegible
• is selling or promoting a product
• is for information only 
 
Medicines and Healthcare products Regulatory Agency
10 South Colonnade, 
Canary Wharf, 
London 
E14 4PU
gov.uk/mhra
Stay connected 
 
For information on how the Agency uses your personal data and your data
protection rights, please see our three centres’ Privacy Notices: MHRA,
CPRD and NIBSC. 
 
The UK has left the EU, and the transition period ends on 31 December
2020. Ourguidance and information can be accessed here.

________________________________________ From: Rebecca Moody
<[FOI #805644 email]> Sent: Monday, December 20,
2021 2:17:45 PM To: MHRA Customer Services Subject: RE: FOI 21/1232 CSC
75797 Freedom of Information request - Malicious email volume Good
afternoon, Is it possible to get an update on FOI 21/1232, please? Yours
sincerely, Rebecca -----Original Message----- Our Ref: FOI 21/1232 Dear
Rebecca Moody, RE: REQUEST UNDER THE FREEDOM OF INFORMATION ACT 2000 Thank
you for your enquiry which we received on 12th November 2021. I confirm
that your request is now being handled under the Freedom of Information
Act and you should receive a reply within 20 working days from our date of
receipt. If you need to contact us again about this request, please quote
the reference number above. Please be aware that we publish FOIs replies
and these are redacted and are located on our website at the following
link below.
https://eur01.safelinks.protection.outlo...
Kind Regards, MHRA Customer Service Centre Medicines and Healthcare
products Regulatory Agency 10 South Colonnade, Canary Wharf, London E14
4PU Telephone 0203 080 6000
------------------------------------------------------------------- Please
use this email address for all replies to this request:
[FOI #805644 email] Disclaimer: This message and
any reply that you make will be published on the internet. Our privacy and
copyright policies:
https://eur01.safelinks.protection.outlo...
For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
https://eur01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed. If you find this service useful as an FOI officer, please ask
your web manager to link to us from your organisation's FOI page.

show quoted sections

MHRA Customer Services, British Pharmacopoeia Commission

1 Attachment

  • Attachment

    FOI 21 1231 and FOI 21 1232 Freedom of Information request Malicious email volume.html

    13K Download

Dear Rebecca Moody,

The attached response was sent to you on 22nd November, this covers both FOI 21/1232 and FOI 21/1231

Kind regards,

MHRA Customer Service Centre
Medicines and Healthcare products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Telephone 0203 080 6000

show quoted sections