Malicious email volume

Rebecca Moody made this Freedom of Information request to Service Complaints Ombudsman for the Armed Forces as part of a batch sent to 459 authorities

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Service Complaints Ombudsman for the Armed Forces did not have the information requested.

Dear Service Complaints Ombudsman for the Armed Forces,

Please find below my FOI request regarding malicious emails sent to the department.

The date range for the requests is from 2018 to present day. The data shall include a breakdown by year and by individual departments (e.g. separate departments, agencies, or public bodies within the main government agency), if applicable.

1. How many malicious emails have been successfully blocked?
2. What percentage of malicious emails were opened by staff?
3. What percentage of malicious links in the emails were clicked on by staff?
4. How many ransomware attacks were blocked by the department?
5. How many ransomware attacks were successful?

Yours faithfully,
Rebecca Moody

SCOAF-Contact (MultiUser), Service Complaints Ombudsman for the Armed Forces

Dear Ms Moody,
Thank you for your email sent to the Service Complaints Ombudsman for the
Armed Forces (SCOAF) dated 11 November 2021.
Your Freedom of Information Request has been forwarded to an appropriate
officer within SCOAF.

Kind regards, 

Jo-Anne

J Ackroyd I Enquiries and Referral Officer 

Office of Service Complaints Ombudsman for the Armed Forces 

Due to Government guidance to work at home when possible, I am working
remotely. Please contact me by email only. 

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Aylwin, Sarah (HOI SCOAF), Service Complaints Ombudsman for the Armed Forces

1 Attachment

Dear Ms Moody,
Our Ref: 019-21
Please find attached our response to your FOI request.
Kind regards,
Sarah
Head of Investigations