Malicious email volume

Response to this request is long overdue. By law, under all circumstances, Royal Air Force Museum should have responded by now (details). You can complain by requesting an internal review.

Dear Royal Air Force Museum,

Please find below my FOI request regarding malicious emails sent to the department.

The date range for the requests is from 2018 to present day. The data shall include a breakdown by year and by individual departments (e.g. separate departments, agencies, or public bodies within the main government agency), if applicable.

1. How many malicious emails have been successfully blocked?
2. What percentage of malicious emails were opened by staff?
3. What percentage of malicious links in the emails were clicked on by staff?
4. How many ransomware attacks were blocked by the department?
5. How many ransomware attacks were successful?

Yours faithfully,
Rebecca Moody

Website Enquiries Mailbox, Royal Air Force Museum

Thank you for contacting the Royal Air Force Museum. 

 

We are delighted to announce The Royal Air Force Museum is now open once
again! 

Our telephone enquiry service will resume with immediate effect. Please
contact  

Cosford 01902 376200 

London 020 8358 4822.

If you have a general enquiry about our Cosford site, please
email: [1][email address]. 

 

If you have a general enquiry about our London site, please
email: [2][email address].

A member of the team will answer your enquiry as soon as they can. Please
note that phone and email enquiries will be responded to during office
hours Monday to Friday 9.00am – 5.00pm

 

Research Enquiries
With the RAF Museum having reopened to the public we will be aiming to
answer enquiries received after 17 May 2021 in the usual 20 working days. 
Please email [3][email address]  

The Reading Room is currently closed but the RAF Museum is looking forward
to welcoming researchers back when we re-open the Reading Room in June
2021. We will share updates on plans for the re-opening of our Reading
Room through our website at
[4]https://www.rafmuseum.org.uk/research/vi..., and
our social media channels. 

Please check our website at [5]www.rafmuseum.org for the latest news. We
will continue to update with the latest information 

We are open daily from 10:00am. Entry is free. Book your timed arrival at
rafmuseum.org.

[6]Facebook [7]Twitter [8]Youtube [9]Instagram [10]TripAdvisor

[11][IMG]

Please Note: This e-mail and its attachments may be confidential. If they
have come to you in error; please reply to this e-mail and let us know. We
have taken steps to ensure that this e-mail is free from any virus, though
we advise the recipient should take their own steps to confirm this.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. https://www.rafmuseum.org.uk/research/vi...
5. https://www.rafmuseum.org/
6. https://facebook.com/rafmuseum
7. https://twitter.com/rafmuseum
8. https://youtube.com/rafmuseum
9. https://instagram.com/rafmuseum
10. http://www.tripadvisor.com/Attraction_Re...
11. http://www.rafmuseum.org.uk/

Good afternoon,

Please could you provide an update on my FOI request sent on 11th November?

Yours faithfully,
Rebecca

Website Enquiries Mailbox, Royal Air Force Museum

Thank you for contacting the Royal Air Force Museum.  

 

We are delighted to announce The Royal Air Force Museum is now open once
again!  

 

Our telephone enquiry service will resume with immediate effect. Please
contact  

Cosford 01902 376200  

London 0208 205 2266. 

 

If you have a general enquiry about our Cosford site, please
email: [email address].  

  

If you have a general enquiry about our London site, please
email: [email address]. 

 

A member of the team will answer your enquiry as soon as they can. Please
note that phone and email enquiries will be responded to during office
hours Monday to Friday 9.00am – 5.00pm 

 

Research Enquiries
Our remote enquiry service is returning to normal. We are aiming to answer
enquiries within 20 working days. Please be advised however that due to
the COVID-19 pandemic and current working practices there may be a delay
in our response. Please email [1][email address]   

The Reading Room at our London site has reopened and the team is delighted
to be welcoming researchers back. If you would like to use the Reading
Room please visit our website to find out how to do this
[2]https://www.rafmuseum.org.uk/research/vi...

 

Please check our website at www.rafmuseum.org for the latest news. We will
continue to update with the latest information 

We are open daily from 10:00am. Entry is free. Book your timed arrival at
rafmuseum.org.

[3]Facebook [4]Twitter [5]Youtube [6]Instagram [7]TripAdvisor

[8][IMG]

Please Note: This e-mail and its attachments may be confidential. If they
have come to you in error; please reply to this e-mail and let us know. We
have taken steps to ensure that this e-mail is free from any virus, though
we advise the recipient should take their own steps to confirm this.

References

Visible links
1. mailto:[email address]
2. https://www.rafmuseum.org.uk/research/vi...
3. https://facebook.com/rafmuseum
4. https://twitter.com/rafmuseum
5. https://youtube.com/rafmuseum
6. https://instagram.com/rafmuseum
7. http://www.tripadvisor.com/Attraction_Re...
8. http://www.rafmuseum.org.uk/