Malicious email volume

Dear Rebecca,

We acknowledge receipt of your email requesting information under the Freedom of Information Act 2000 which was received on 11 November 2021. As per section 10 of the Act, you can expect a response no later than 20 working days from the date of receipt of your request.

There may be a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event, the fee must be paid before the information is processed and released. The 20-day time limit for responses is suspended until receipt of the payment. Should a fee be payable, we will write to you to inform you that a fee is required and the process for making payment.

For your information, the Act defines a number of exemptions which may prevent the release of the information you have requested. We will assess whether any of the exemption categories apply to your request (as per PART 11 of the Act) and if they do, or if there is a delay due to the application of an exemption we will contact you and keep you informed.

If any further assistance on this matter is required, please do not hesitate to contact us at [email address].

Regards
Data Protection Officer

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Dear Rebecca,

I am responding to the following request submitted by you via email on 11 November 2021 which I am dealing with under the Freedom of Information Act 2000.

"Please find below my FOI request regarding malicious emails sent to the department. The date range for the requests is from 2018 to present day. The data shall include a breakdown by year and by individual departments (e.g. separate departments, agencies, or public bodies within the main government agency), if applicable.
1. How many malicious emails have been successfully blocked?
2. What percentage of malicious emails were opened by staff?
3. What percentage of malicious links in the emails were clicked on by staff?
4. How many ransomware attacks were blocked by the department?
5. How many ransomware attacks were successful?"

CCEA Response
We are interpreting your reference to "the department" to mean CCEA which is an Arms Length Body of the Department of Education. I can confirm that the information you have requested is not held by CCEA.

Requesting an internal review

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter and should be addressed to: Complaints Co-ordinator either by post at CCEA, 29 Clarendon Road, Belfast BT1 3BG or by email to [email address].

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Feedback

CCEA is committed to ensuring a high quality of service to its customers. As such, CCEA wishes to gather customer views on its Request for Information service and to use that information as a means of improving this service. We would be grateful if you would complete the following short questionnaire. All responses will be treated confidentially. We will not share the information you provide with any 3rd party.
https://research.ccea.org.uk/index.php/3...

The CCEA Privacy Notice explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. The Privacy Notice can be found at : https://ccea.org.uk/legal/privacy-policy

Regards
Data protection Officer
David Wilson
Business Assurance Manager
Council for the Curriculum, Examinations and Assessment
29 Clarendon Road, Clarendon Dock, Belfast. BT1 3BG.
T. +44 (0) 28 90 261282
F. +44 (0) 28 90 261226
E. [email address]
www.ccea.org.uk

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