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Maladministration - Council Tax Demands for Croydon

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Dear Local Government Ombudsmen,

I should like to know how many complaints of maladministration have been made to the LGO against Croydon Council Tax Department since April 2008.

Of these complaints, what percentage has resulted in a finding by the LGO of maladministration? What percentage has resulted in a finding by the LGO of maladministration causing loss, distress & harassment?

Yours faithfully,

A Best

Foi Officer, The Local Government and Social Care Ombudsman

This is to acknowledge receipt of your email. If you are making a request for information, you should get an acknowledgement from us within the next 2-3 days with a reference number and a date by which we will respond to your request. Please note, however, that this address is only for use in relation to requests for information made under the Freedom of Information Act and subject access requests made under the Data Protection Act. If your email is in relation to a new complaint please follow this link to a complaint form<http://www.lgo.org.uk/forms/ShowForm.asp...> or call 0300 061 0614 to speak to one of our Advisers, as the FOI Officer cannot deal with your complaint.

NOTICE - This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.

Foi Officer, The Local Government and Social Care Ombudsman

Dear A Best

This is to acknowledge receipt of your request below. We will aim to respond within 20 working days, that is, by 1 February. If we cannot meet that deadline, I will contact you again to explain why.

Yours sincerely

Hilary Pook
Information & Records Manager | DL: 0330 403 4734 |
Local Government Ombudsman's office |
www.lgo.org.uk |

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Foi Officer, The Local Government and Social Care Ombudsman

2 Attachments

Dear Mr Best

I attach a letter in response to your request below.

Yours sincerely

Hilary Pook
Information & Records Manager | DL: 0330 403 4734 |
Local Government Ombudsman's office |
www.lgo.org.uk |

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