Maintenance of street furniture including lampposts and guard rails
Peter Harris made this Freedom of Information request to Nottinghamshire County Council This request has been closed to new correspondence. Contact us if you think it should be reopened.
Dear Nottinghamshire County Council,
Please send me
a] copies [or the URLs] of any policies regarding maintenance of street furniture
b] the logs of street furniture maintenance in Newark and Sherwood DC areas for the past 10 years
Yours faithfully,
Peter Harris
Dear Nottinghamshire County Council,
Can I remind you that I have not had a response yet, and this is due by the close of play today. Thank you.
Yours faithfully,
Peter Harris
Dear Mr Harris,
We have no record of this request, could you provide us with a reference number at all, so we can look into it further.
Yours sincerely
Freedom of Information Act Team
Chief Executives Department | Nottinghamshire County Council
C 0115 9772788
[email address]
www.nottinghamshire.gov.uk
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Dear FOI,
This is the log of the delivery to you.
2021-05-25 10:21:17 [17892] 1llTFV-0004ea-5N <= request-758541-[REDACTED]@whatdotheyknow.com H=owl.ukcod.org.uk [46.43.39.108]:38565 I=[46.43.39.112]:25 P=esmtps X=TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256 CV=no S=2234 M8S=0 id=[email address] T="Freedom of Information request - Maintenance of street furniture\n including lampposts and guard rail" from <request-758541-[REDACTED]@whatdotheyknow.com> for [email address]
2021-05-25 10:21:17 [21340] 1llTFV-0005Y9-0G => [email address] F=<request-758541-[REDACTED]@whatdotheyknow.com> P=<request-758541-[REDACTED]@whatdotheyknow.com> R=send_to_smarthost T=remote_smtp S=1994 H=[REDACTED] PRX=[]:0 I=[46.43.39.108]:38565 X=TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256 CV=no DN="CN=mx0.mysociety.org" C="250 OK id=1llTFV-0004ea-5N" QT=0s DT=0s
2021-05-25 10:21:18 [17893] 1llTFV-0004ea-5N => [email address] F=<request-758541-[REDACTED]@whatdotheyknow.com> P=<request-758541-[REDACTED]@whatdotheyknow.com> R=dnslookup_returnpath_dkim T=remote_smtp_dkim_returnpath S=3144 H=nottscc-gov-uk.mail.protection.outlook.com [104.47.0.36]:25 PRX=[]:0 I=[46.43.39.102]:34597 X=TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256 CV=yes DN="C=US,ST=Washington,L=Redmond,O=Microsoft Corporation,CN=mail.protection.outlook.com" C="250 2.6.0 <[email address]> [InternalId=28475633186291, Hostname=CWXP265MB2424.GBRP265.PROD.OUTLOOK.COM] 12606 bytes in 0.067, 182.234 KB/sec Queued mail for delivery" QT=1s DT=1s
This was a public request and can be viewed at whatdotheyknow.com requests to Notts County Council sent to you as shown
Yours sincerely,
Peter Harris
Dear Peter Harris
We have looked at our records and have no record of this request, is it a Nottinghamshire County Council request? If so we are happy to process this now and send an acknowledgement letter.
Freedom of Information Act Team
Chief Executives Department | Nottinghamshire County Council
C 0115 9772788
[email address]
www.nottinghamshire.gov.uk
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Dear Requester,
FREEDOM OF INFORMATION ACT 2000 – REQUEST FOR INFORMATION (Ref : NCC-051181-21)
Thank you for your request for information relating to maintenance of street furniture including lampposts and guard rails. Your request was received on 24 June 2021, and we are dealing with it under the terms of the Freedom of Information Act 2000.
Information requests during Coronavirus (COVID-19) outbreak
We will try to respond to information requests and where possible within time frames (within 20 working days beginning the day following receipt of your request). However, the Council needs to prioritise its staff and resources on the delivery of key services, this means that some responses may be delayed. The Information Commissioner recognises this, and has given guidance on the website
For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.
You should receive a response to your Freedom of Information Request by 23rd July 2021.
In some circumstances a fee may be payable to cover the cost of copying and postage and if that is the case we will let you know before we proceed with your request.
If you have any queries or concerns, please do not hesitate to contact us.
Further information about your rights is also available from the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 or 01625 54 57 45
www.ico.gov.uk
Yours sincerely
Freedom of Information Act Team
Chief Executives Department | Nottinghamshire County Council
C 0115 9772788
[email address]
www.nottinghamshire.gov.uk
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Follow us on: Twitter & Facebook
Dear Requester,
Further to your request below, before I am able to contact the department for the information requested, please can I clarify a date range for the information required, as the request is quite vague in nature as it stands. I am also assuming you are requesting the area/s to cover all of NCC covered areas.
Kind Regards
Alison Fetcher
Dear Alison Fletcher,
Firstly I am told that you did receive the request over 20days ago. I sent the details of the 'what dotheyknow server logs showing the request was sent to the council and received by them.
It was delivered to their servers (Notts CC appear to use Microsoft / Outlook), and I had a 250 OK response, and your server issued an internal ID of 28475633186291
This happened on May 25 at 10:21:17
My IT support has told me that they 'can't see any obvious reason your message would have tripped a spam
filter. ' I have already sent the logs to the council. Therefore, I am requesting that you investigate this failure with your IT team.
The 'whatdotheyknow' green tick system is essentially akin to a recorded delivery letter. So the council's response is the modern equivalent of denying receiving a message they signed for.
Secondly, I am requesting the information in the Newark and Sherwood District Council area. The maintenance log should be all maintenance in the last ten years.
As this request is now out of time, can you please expedite this with some urgency, please?
Yours sincerely,
Peter Harris
Dear Mr Harris,
I can confirm that the request for information has been sent to the relevant department for a response and I have highlighted your request for urgency.
I have also sent the below details to our ICT department for investigation. Our business support team have also carried various checks across our email systems and have been unable to identify any communications. However I trust this matter is now in hand and hope to have this to you at the earliest opportunity.
Nottinghamshire County Council takes its responsibility under the Freedom of Information Act very seriously and appreciate the matter being raised that could have an impact on both the public and NCCs ability to access and provide data.
Kind Regards
Alison Fletcher
Dear Mr Harris,
Our ICT department has come back and cannot find any communication on that date or time from the email address shown. In order to fully cover all areas can you confirm this was indeed the email address used.
Many Thanks
Alison
Dear Alison Fletcher,
I can confirm that this was the address used as can be seen in the log already sent to you.
Yours sincerely,
Peter Harris
Dear Mr Harris,
I have now received confirmation back from our ICT department- using both ours and your email, time, date and subject matter as reference material to carry out a full and complete search. We have been unable to find any communication in either any operational boxes or quarantined boxes. Having now exhausted all avenues, I can only apologise that your expectations on receipt of the data you have requested, will now be dealt with in line with the recommended timescales of the act.
However again I have asked the department to expedite if possible. Once this data is ready for release I will forward this to you without delay.
Kind Regards
Alison Fletcher
Dear Alison ,
In response to your message relating to a separate request, can I suggest that the street furniture referred to in this request is in the parish of Southwell:
street lamp standards [heritage]
street lamp standards [main road medium height [not sure of height]]
street lamp standards [main road tall [not sure of height]]
bollards
pedestrian guard rails on pavement/road side [in built up area of Southwell]
pedestrian guard rails on footpaths side [in built up area of Southwell]
bridge rails
entrance signs
road signs [in built up area of Southwell]
other information signs [in built up area of Southwell]
description of what street furniture NCC considers itself to be the owner of, and bears responsibility for
This list therefore, excludes:
street lamp standards [side roads]
road signs [outside the built up area of Southwell]
other street furniture outside the built up area of Southwell
items not in the ownership of NCC
Yours sincerely,
Peter Harris
Dear Mr Harris,
Thank you for the below, I did receive the below yesterday and this has been sent on to the department. I am assuming you have a number of requests to deal with and this has just been duplicated. Rest assured I shall forward the department's response to you without delay.
Kind Regards
Alison Fletcher
Dear Alison,
Thank you - as this request is being watched by a number of interested parties, I was trying to ensure that the reply was added to the right thread!
Thanks. Yours sincerely,
Peter Harris
Dear Alison,
Can I remind your colleagues that this request is now considerably delayed, even beyond the reply to the second request due nearly two weeks ago, after the first copy sent in May disappeared? Thank you.
Yours sincerely,
Peter Harris
Dear Requester,
Further to your request for information relating to street furniture in
the district of Newark & Sherwood, please see below and attached. Please
accept our sincere apologies for the delay you have experienced on this
occasion.
We utilise a Highway Asset Management System (HAMS) to support the Highway
Service and this system holds records relating to activities and enquiries
for the services. The attached reports have been run from the HAMS and are
to discrete datasets relating to Street Lighting Assets, including other
electrical highway installation maintenance, and Bollard/Guardrail
maintenance. The reports contain data for the year the work was completed,
and the locality of the work broken down by Electoral Ward. Producing the
data in this form gives you a breakdown for the district rather than one
figure for each service. We have covered the multiple years as requested
but be aware that the HAMS was still fairly new in 2011, being introduced
in 2008/9 and therefore the data held, the means and scope of how and what
is recorded has developed significantly over the last decade.
We do not hold data relating to seats, litter bins and the like, but with
the Street Lighting Asset Report there are other fields for feeder pillars
and non-illuminated signs that can be displayed by changing the dropdown
menu of the pivot table under the feature type. Once again, much of the
data for these assets have been recorded and implemented over the last
decade and hence whilst the reports are a complete record of activities
recorded in HAMS, the base Asset data for these types of features has been
recorded and improved during this period.
We trust this now satisfies your request, and should you have any further
enquiries please do not hesitate to contact me directly on the details
below. In addition to this and for future reference Nottingham County
Council regularly publishes previous FOIR,s and answers on its website,
under Disclosure logs. (see link)
[1]http://site.nottinghamshire.gov.uk/theco...
You can use the search facility using keywords.
If you wish to raise any concerns about the way your request was dealt
with, then please write to the Team Manager, Complaints and Information,
County Hall, West Bridgford, Nottingham, NG2 7QP or e-mail
[2][Nottinghamshire County Council request email] quoting the reference number above.
Kind Regards
Complaints, Information & Mediation Officer.
Complaints and Information Team
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Dear Alison,
Thank you for the log of the maintenance. However, would you please get a response from the Department to my first question:
copies [or the URLs] of any policies regarding maintenance of street furniture
Yours sincerely,
Peter Harris
Dear Mr Harris,
I have forwarded the below to the department for a response. Apologies this was missed.
Kind Regards
Alison Fletcher
Dear Peter,
Please see the link below in relation to policy data.
[1]Highway policy and strategy documents | Nottinghamshire County Council
Kind Regards
Alison Fletcher
Dear Alison,
I am afraid the URL was redacted so not usable. Can you contact me by email that I think you have southwellfocus at gmail address
Yours sincerely,
Peter Harris
Hi Again,
Sorry we do not have any other email address can you provide this please.
Thanks
Alison
Dear Alison,
Try southwellfocus at gmail dot com replacing the elements with the appropriate symbols so that it is not redacted by this system. I hope that this works
Yours sincerely,
Peter Harris
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