Maintenance of signage A11 trunk road Barton Mills 1000 Metres either side of Fiveways Island

Response to this request is long overdue. By law, under all circumstances, Highways England Company Limited should have responded by now (details). You can complain by requesting an internal review.

Dear Highways England Company Limited,

I am looking for the maintenance of signage on the A11 Trunk road for 1000 Metres either side of Fiveways Island A11/ A1101 Mildenhall Road. I would also like to know what Maintenance was done to grass on the centre reservation. To cover between June 2017 and Dec 2017.

Yours faithfully,

John Mulrennan

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000. 

 

A map of the roads for which we are responsible can be found here
[1]http://www.highways.gov.uk/publications/... If
the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority.  You can find details of local
authorities using the search facility on the gov.uk website
at: [2]https://www.gov.uk/find-your-local-council

 

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

 

If you’ve made a request under the Freedom of Information Act we will
respond to you within a maximum of 20 working days. Your request will be
dealt with in line with government guidelines:
[3]https://www.gov.uk/make-a-freedom-of-inf...

 

Please be advised that emails may be monitored for training and quality
assurance purposes.

 

To help us improve our service please click [4]here to complete a short
survey.

 

Kind regards

 

Highways England Customer Contact Centre.

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.highways.gov.uk/publications/...
http://www.highways.gov.uk/publications/...
2. https://www.gov.uk/find-your-local-council
https://www.gov.uk/find-your-local-council
3. https://www.gov.uk/make-a-freedom-of-inf...
https://www.gov.uk/make-a-freedom-of-inf...
4. https://www.surveymonkey.co.uk/r/HECCC
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

Ops BMT (E), Highways England Company Limited

1 Attachment

Dear Mr Mulrennan

 

I acknowledge and thank you for your request for information about sign
maintenance and central reserve grass cutting of the A11 for 1000 metres
either side of the Fiveways Roundabout between June and December 2017.

 

We will provide information for the period 1 June to 1 December unless you
advise differently.

 

You may expect to receive our full reply no later than 17 January 2018.

 

Yours sincerely

Janet Adkins (Mrs)

 

 

Janet Adkins (Mrs), Business Coordinator
Highways England | Woodlands | Manton Lane | Bedford | MK41 7LW
Tel: 0300 470 4743

 

Web: [1]http://www.highways.gov.uk

Follow Highways England East on Twitter
[2]cid:image003.png@01D2730A.550DA330

Keep up to date with our roads projects at [3]Highways East Roads Projects

Get live traffic information at [4]http://www.trafficengland.com or
download our apps for free by going to the [5]iTunes store  or [6]Google
Play store

 

Customer contact Centre is available 24/7 on 0300 123 5000 or
[7][Highways England request email]

 

 

--------------------------------------------------------------------------

 

show quoted sections

Ops BMT (E), Highways England Company Limited

1 Attachment

Dear Mr Mulrennan

 

Please find attached reply from business management team leader, Mark
Knight.

 

Yours sincerely

Janet Adkins (Mrs)

 

 

Janet Adkins (Mrs), Business Coordinator
Highways England | Woodlands | Manton Lane | Bedford | MK41 7LW
Tel: 0300 470 4743

 

 

 

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org