Mailroom & Records Management Overview

Daniel Stonard made this Freedom of Information request to Leicestershire County Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Leicestershire County Council,

1. Does the Council manage its own incoming mail or is this service outsourced?
2. If outsourced who is the current provider, when did the contract start and what is the contract term?
a. Was this contract awarded via any Frameworks e.g. CCS RM1063?
b. What is the cost of the incoming mail service within the Council?
3. Is any of the incoming mail scanned or is it physically transported across the Council?
a. What is the volume of incoming mail per day/week/month received by the Council?
b. Is the scanning linked to any Document Management systems?
c. If so can you confirm which ones are used within the Council?
4. If the service is provided in house how many staff are involved in:
a. Sorting the incoming mail
b. Distributing incoming mail
9. How is your returned mail processed?
10. What is your average number of daily returned mail items?
11. Does the Council currently scan documents at department level?
12. Please outline which departments and average daily volumes.
b. Is there a standard within the Council?
11. Are there any special stationary types used?
12. Do you use pre-printed inserts
13. Does the council scan records?
14. If yes could you please supply daily volumes of record scanning?
15. Can you please provide the contact details of the Councils IT Director?
a. If the IT Director is not responsible for Digital Transformation, please supply contact details of the person(s) who are.
16. Can you please provide the contact details of the Council’s Business Transformation Officer?
17. Could you please supply org chart?

Yours faithfully,

Daniel Stonard

Leicestershire County Council

Mr Daniel Stonard

[FOI #434666 email]

29/09/2017

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

FOI Request Number :9468
Description :Mailroom & Records Management Overview

Dear Mr Daniel Stonard,

Thank you for your request for information which was received on 28/09/2017.

We are considering this request under the terms of the Freedom of Information Act 2000.

You will receive the information requested within 20 working days unless the Council does not hold the information or there is a reason to withhold it. We will write to you in any event.

If you have any particular requirements regarding the format of the information, please email [Leicestershire County Council request email], quoting the FOI Request Number.

Further information about your rights to information is available from the Information Commissioner's Office at www.ico.org.uk

Yours sincerely

Stacey Croucher

Leicestershire County Council

Mr Daniel Stonard

[FOI #434666 email]

23/10/2017

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

FOI Request Number :9468
Description :Mailroom & Records Management Overview

Dear Mr Daniel Stonard,

I confirm that the information requested is held by Leicestershire County Council [AMEND AS NECESSARY IF ONLY PART OF THE REQUESTED INFORMATION IS HELD].

Your request has now been considered and the information is available from: https://leicscc.axlr8.uk/disclosureLogMo...

If you have any difficulty in accessing the information please contact [Leicestershire County Council request email], quoting the FOI Request Number.

If you're not happy with how we’ve dealt with your Freedom of Information request, you can complain and ask us to review our decision. Further details are available from: http://www.leicestershire.gov.uk/about-t...

Further information about your rights to information is available from the Information Commissioner's Office at www.ico.org.uk

Yours sincerely

Stacey Croucher