Mail volumes
Dear Loughborough University,
1. How much 1st class mail does the council send annually?
2. How much 2nd class mail does the council send annually?
3. Does the council use a downstream access provider (DSA) for sending mail, if so how much do you send annually?
4. Does the council use a Hybrid Mail solution, if so how much do you send annually?
Yours faithfully,
Andrew Smith
Dear Loughborough University,
Are you close to sending me the mail volume information I requested, it has been over 20 days now.
Yours faithfully,
Andrew Smith
Dear Loughborough University,
Is this request being dealt with?
Yours faithfully,
Andrew Smith
Dear Mr Smith,
I acknowledge receipt of your emails dated 31 July and 8 August and can confirm that your information request regarding mail volumes is being processed and that we hope to be able to send a response to you in the coming days.
The delay with regards to handing this request has been caused by the high volume of requests received coupled with a period of staff shortage. I apologise for this and will endeavour to release the requested information to you as soon as it has been compiled.
In the meantime, if you have any further queries, please do get back to me.
Regards
Mark Lister
Student Office
Loughborough University
Catherine Smethurst
Freedom of Information Officer
Rutland Building, Loughborough University
Leics., LE11 3TU
Web: [1]http://www.lboro.ac.uk/
15 August 2017
Name: Andrew Smith
Address: By email
Ref: FOI1311
Dear Mr Smith,
In response to your Freedom of Information request dated 30 June 2017,
please find below information relating to your enquiry. Please accept my
sincere apologies for the delay in responding at what is an exceptionally
busy time of year for the Academic Registry.
I hope this information is useful but if you require any further
assistance please do not hesitate to contact me.
If, for any reason, you are dissatisfied with the way in which your
request for information has been handled, you may invoke the following
complaints procedure:
[2]http://www.lboro.ac.uk/admin/ar/policy/f...
Yours sincerely,
Catherine Smethurst
Dear Loughborough University Freedom of Information,
You didn't attach the information requested...unless I've missed it. Can you please re-send it?
Yours sincerely,
Andrew Smith
Dear Mr Smith,
Thank you for your email. The answers were embedded in your initial email, although they may not have reached you. I have attached a copy of the reply.
Best wishes,
Catherine Smethurst
Freedom of Information Officer
Loughborough University, LE11 3TU
Tel: 01509 228616
Email: [Loughborough University request email]
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